Senior Support Assistant - MID07726

Midlothian Council; Dalkeith; On-site; GBP 26,000 - 32,000; Full time

Job summary

Midlothian Council invites applications for the Senior Support Assistant in the Children, Young People & Partnerships Directorate at 11 St Andrew Street. This is a permanent, office-based role, 36 hours per week across 52 weeks, with appointment at the first point on the salary scale (£29,181.58 per annum).

You must have literacy and numeracy, SVQ 2 or equivalent, and competent keyboard/word processing skills with Microsoft Office. A Level 1 Disclosure clearance is required prior to start.

Qualifications

• Evidence of literacy and numeracy: minimum 3 standard grades level 3 passes to include Mathematics and English or equivalent.
• SVQ 2 or equivalent acceptable alternative.
• Some practical experience or demonstration of competency in the use of word processing and standard PC software packages is essential.
• Reception experience is desirable.
• Ability to work to strict deadlines and coordinate multiple tasks.
• Good interpersonal skills and knowledge of Microsoft packages.

Skills

Literacy & numeracy

Interpersonal skills

Microsoft Office

Deadline management

Reception experience

Education

SVQ 2 or equivalent

Tools

Word processing

Office software

Job description

Job Vacancy

Please note working hours are Monday - Thursday 9am-5pm and Friday 9am-4pm

This position is office based with our Justice services at No11.

KNOWLEDGE

Evidence of competency in literacy and numeracy skills such as a minimum of three standard grades level 3 passes or above to include Mathematics and English or equivalent is essential. (SVQ 2 or equivalent is an acceptable alternative). Some practical experience or demonstration of competency in the use of word processing and standard PC software packages is also essential.

Experience:

Reception experience is desirable.

Awareness of the work undertaken by Justice Services

Demonstrable competency in keyboard and clerical skills are also required; SVQ 2 or equivalent is an acceptable alternative.

Experience in a similar office environment, with a working knowledge of modern office equipment is desirable.

To be competent in the role the Jobholder must have good interpersonal skills and knowledge of the various systems and software including Microsoft packages. S/he must also have previous experience of working to strict deadlines, co-ordinating and completing multiply tasks.

CLOSING DATE - Wednesday 7 th October 2026

INTERVIEW DATE - Tuesday 20 th & Wednesday 21 st October 2026

Job Advert

Position Title: Senior Support Assistant

Directorate: Children, Young People & Partnerships

Location: 11 St Andrew Street

Contract Status: Permanent

Hours of Work: 36 hours per week

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on 36 hours over 52 weeks per year, the minimum actual salary for this position is £29,181.58 per annum.

Requirements

This role requires Level 1 Disclosure Clearance, the fee for this Disclosure check will be met by you and receipt of the subsequent certificate will be required prior to commencement.

Once you have submitted your application and this has been processed you will be notified by email from Disclosure Scotland that your certificate is available to view. Once you have viewed your certificate you will be allowed to share this with your employer and it is only available for 14 days from the first day you have viewed the certificate. If you do not grant access to Midlothian Council to view before access is removed, a further application will need to be generated, and this will incur an additional cost.

Please note: If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email [e-mail] to discuss with member of the Recruitment Team stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.

If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.