Senior Student Records Officer

Arts University Bournemouth; Poole; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

Arts University Bournemouth invites applications for a senior role in the Student Records team within the Registry. You will lead on core student data management and oversee processes across the student lifecycle, including Registration and Enrolment.

A degree-level qualification or equivalent experience is required. You will work with SITS and our online assessment platform (WISEflow), supervise the team, and deliver a high-quality service to students and partners.

Qualifications

• Excellent planning and organisational skills.
• Strong drive for continuous improvement and accuracy.
• Confident communicator with professional interpersonal skills.
• Degree-level qualification or equivalent experience required.

Responsibilities

• Lead on managing core student data and oversee lifecycle processes.
• Support Registration and Enrolment, Assessment and Partnerships activities.
• Drive continuous improvement in data recording, maintenance and reporting.
• Supervise the daily work of the Student Records team and mentor colleagues.
• Ensure accuracy of data for exam board reports and data requirements.

Skills

Planning

Organisational skills

Data quality

Communication

Interpersonal skills

Technical systems curiosity

Education

Degree-level qualification or equivalent experience

Tools

SITS

WISEflow

Job description

37 hours per week, permanent, hybrid working

PostType: Full Time

ClosingDate: 23.59 hours BST on Sunday 27 September 2026

InterviewDate: Tuesday 13 October 2026

Reference: AD1642A

Our statutory commitments

AUB is committed to meeting its legal obligations under the Equality Act 2010 and to securing lawful freedom of speech and academic freedom in accordance with the Higher Education (Freedom of Speech) Act 2023. We are committed to providing a working and learning environment that is fair, respectful and free from unlawful discrimination.

We welcome applications from all sections of the community and, in accordance with the Equality Act 2010, particularly encourage applications from people from ethnic minority backgrounds and people who are disabled, who are currently underrepresented in our workforce.

AUB holds the Silver Award from Inclusive Employers in recognition of our work to support inclusive practice across the University.

Our commitment to Safeguarding

AUB is committed to maintaining the highest standards of safeguarding. We take all reasonable steps to ensure the safety and welfare of children, young people, and adults at risk who engage with us, as well as those who work with them.

About the role

The successful applicant will join the Student Records team within the Registry department, taking a leading role in managing core student data and overseeing key processes across the student lifecycle. This senior position supports Registration and Enrolment, Assessment and Partnerships activity, driving continuous improvement in how student information is recorded, maintained and analysed. Essential qualities include excellent planning and organisational skills, a strong drive for continuous improvement, and a meticulous approach to accuracy and data quality. As a confident communicator with well-developed and professional interpersonal skills, you will be able to manage competing priorities, support and mentor colleagues, and contribute to the wider objectives of the Registry team.

You will bring a natural curiosity for technical systems, with the ability to quickly learn new tools and processes, including developing confidence in SITS (our student records system) and other systems that support the student journey. In this role, you will act as a specialist lead for the University’s current online assessment platform (WISEflow) and ensure the accuracy of student data for exam board reports and other data requirements. You will supervise the daily work of the Student Records team and play a key role in maintaining high-quality services for students, staff and partnerships. The Registry department is committed to delivering an excellent, customer-focused service, so you must be confident working in a busy, outward-facing environment and responding to queries via email, phone and in person. A degree-level qualification or equivalent experience is required.

This is a re-advertised vacancy , previous applicants need not apply.

In meeting your performance expectations, you’ll receive an annual salary increase in line with the grade of your role. An annual cost of living uplift will be applied, the timing and implementation of which are subject to the University’s decision. AUB provides generous holiday entitlement, and you will be enrolled in the Local Government Pension Scheme (professional services staff) or the Teachers’ Pension Scheme (academic staff) from day one of employment. Along with subsidised bus travel, cycle to work and annual savings schemes, our broad range of benefits can be explored on the AUB careers website https://aub.ac.uk/working-at-aub .