Senior Store Leader: Drive Operations & Customer Experience

Asda; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

Asda is hiring a General Store Manager for East Scotland. You will oversee day-to-day operations across key departments, including Non-Food, Online and Customer, to maximise availability and minimise waste and shrink.

You will work with the Operations Manager and department managers to maintain high standards, drive productivity, and ensure the store runs safely and compliantly. You will lead with heart, coaching teams, recognising effort, and creating an environment where people feel valued and

Qualifications

• Must be able to plan and execute across multiple departments.
• Able to manage availability, waste and shrink effectively.
• Proven leadership and coaching ability with frontline teams.
• Strong organisational skills in a fast-paced retail setting.
• Ability to drive store performance and customer satisfaction.
• Experience in large-format retail operations and HR processes.

Responsibilities

• Lead strategy and execution of day-to-day store operations.
• Collaborate with Operations Manager and department managers to ensure standards and productivity.
• Drive stock, delivery flow, compliance, and customer experience across the store.

Skills

Execution

Results focus

Commercial awareness

Coaching

Leadership

Organised

Collaboration

Data-driven

People development

ER/HR knowledge

Customer focus

Store operations

Job description

Asda is hiring a General Store Manager for East Scotland. You will oversee day-to-day operations across key departments, including Non-Food, Online and Customer, to maximise availability and minimise waste and shrink.

You will work with the Operations Manager and department managers to maintain high standards, drive productivity, and ensure the store runs safely and compliantly. You will lead with heart, coaching teams, recognising effort, and creating an environment where people feel valued and