Senior Store Assistant - Keyholder

Travis Perkins plc; Dunstable; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic team at an innovative retailer where your career can flourish! As a Senior Store Assistant, you'll be the friendly face of Toolstation, engaging with customers and ensuring they find everything they need. This role offers more than just tasks; it's about creating an enjoyable shopping experience while supporting your colleagues. With opportunities for progression and a commitment to employee growth, this is the perfect place for those looking to make a difference in retail. Enjoy a range of benefits and be part of a company that values your contributions and well-being.

Benefits

22 days holiday + Bank Holidays

Company pension scheme

Bonus scheme

Cycle-to-work program

20% discount across Travis Perkins companies

Health and wellbeing support

Financial education and support

Discounts at over 1,000 retailers

Qualifications

• Friendly personality to maintain high store standards.
• Dependable and flexible to support customers and team.

Responsibilities

• Handle deliveries, unpack stock, and keep the store clean.
• Open and close the store, assign daily tasks, and supervise.

Skills

Customer Service

Reliability

Teamwork

Supervisory Skills

Education

Retail Experience

Job description

What you'll do

Senior Store Assistant (Keyholder) in Dunstable

24 hours per week

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we're focused on helping you grow with us. Many of our managers started on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer passionate about customer satisfaction, this could be the perfect fit for you!

This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, and you'll also handle deliveries, warehouse tasks, and stock shelves. Be prepared to work in varying temperatures! If you care about doing a good job and providing excellent customer service, you’ll fit right in.

This role involves accountability for supporting colleagues to deliver a great customer experience. While retail experience isn't essential, some experience as a key holder or supervising team members is required.

Get stuck in: Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude matter more than experience.

Provide outstanding service: Engage with customers and stay efficient during busy times to ensure a great experience.

Ask the right questions: Show genuine interest in customers' projects to help them find everything they need.

Be proactive: Promote Toolstation Club and Trade Accounts, signing customers up for great deals and prices.

Keyholder responsibilities: Open and close the store, assign daily tasks, and provide short-term supervisory support when needed.

What you'll bring

A friendly personality: Help maintain high store standards and create an enjoyable workplace.

Reliability: Be dependable and flexible, committed to supporting customers and your team.

Accountability: Take charge in previous roles and be willing to step up when needed.

Your best self: Bring energy, enthusiasm, and let your personality shine.

What you'll get

Why Join Us?

At Toolstation, your career is in your hands. Opportunities for progression, role diversification, and internal mobility are available. We support your growth through training, including our Toolstation Academy and Apprenticeship programs.

Benefits include:

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle-to-work program
• Save and buy as you earn options
• 20% discount across Travis Perkins companies
• Health and wellbeing support via Aviva Digicare+
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We are one of the UK’s fastest-growing retailers of tools, accessories, and building supplies. As part of Travis Perkins plc, we serve trade professionals, DIY enthusiasts, and self-builders. Our expansion and diverse opportunities mean ambitious individuals can grow with us.

To apply

Interested? Visit www.toolstationjobs.com or click 'Apply'. We are committed to equal opportunity employment and welcome applicants regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.