Senior Special Events Officer

National History Museum; London; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

The National History Museum seeks a Senior Special Events Officer to enhance engagement with Museum Members and supporters through an ambitious event programme. The role requires a confident communicator skilled in project management and event delivery, ensuring memorable experiences while managing budgets and liaising with diverse stakeholders.

Benefits

27.5 days holiday plus 8 bank holidays

Generous pension scheme

Life insurance

Access to in-house gym and clubs

Staff discounts at shops and cafes

Training initiatives for staff development

Qualifications

• Proven experience in events or programme delivery.
• Strong communication skills and ability to adapt tone for different audiences.
• Highly organized with a calm approach to stress.

Responsibilities

• Design and deliver an engaging membership event programme.
• Manage budgets, evaluate ROI, and ensure excellent event delivery.
• Coordinate with external experts and internal teams.

Skills

Project Management

Event Management

Communication

Organization

Job description

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

The Senior Special Events Officer will deliver an expanding annual programme of events which support the delivery of the Museum’s objectives, chiefly in engaging and stewarding Museum Members but also other Museum relationships.

This role will be primarily responsible for devising and delivering an engaging membership and supporters event programme including talks, lectures and family activity both on site and online. It will also support the wider Special Events team with other event activity as required.

Alongside creative content design that brings the work of the Museum to life for our supporters, the role will involve managing the planning, delivery, communication and follow- up of events, as well as the development of new products. This includes data and marketing activity.

The successful candidate will be required to manage budgets, look at ROI, and evaluate the success of activity. They will liaise with external experts and internal colleagues and be responsible for ensuring excellent event delivery.

About you

The role requires a highly organised individual with excellent communication and project management skills. A motivated self-starter, who has a natural flare for event management with the ability to work on several projects simultaneously whilst remaining calm under pressure.

They must thrive working in a fast-paced, exciting environment, with a resilient attitude during occasional periods of back-to-back event delivery. You will have worked in an events or programme delivery role previously. You will have a proactive and flexible approach and just love delivering great event experiences

The individual will be a confident communicator, feeling able to speak to different audiences and able to adapt their tone to promote different events or areas of the Museum’s work to a wide variety of supporters.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more here

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit https://www.cssc.co.uk
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

Hybrid working

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

How to apply

If this sounds like you, please apply below by clicking on Apply for job.

Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.

Closing date: Sunday 29 June, 23:59

Interviews expected: w/c Monday 14 July

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.