Senior Spa Beauty Therapist

Bannatyne; Greater London; In loco; GBP 23.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

B-Fed - complimentary lunch or ontbijt

Flexible schedule.

28 days annual leave increases withten

Free gym membership.

Complimentary gym membership for otra

Discounted Spa Treatments - 30%

Discounted Spa Goods - 20% ELEMIS

Discounted Meals and Beverages - 50%

Career & Personal Development training

Mental Health, Well-Being and EAP

Length of Service Awards.

Staff Awards and Bonuses.

Discounted entertainment and shopping.

Descrizione del lavoro

Bannatyne Group in Chingford is seeking a Senior Spa Therapist to lead by example, delivering a range of spa treatments and ensuring guest wellbeing.

The role requires NVQ Level 2/3 Beauty Therapy, proven spa experience, strong communication, and a flexible schedule including weekends; you will mentor juniors and help promote services in a luxurious, client-focused environment.

Competenze

• NVQ Level 2 & 3 Beauty Therapy or equivalent.
• Proven experience as a Spa Therapist.
• Strong interpersonal and communication skills; customer-focused.
• Ability to work flexible hours including weekends.

Mansioni

• Perform a variety of spa treatments including massages, facials, manicures and pedicures tailored to guests' needs.
• Lead, mentor and support Junior Spa Therapists to promote learning and growth.
• Liaise with the Spa Manager and provide high-quality service for a relaxing guest experience.
• Maintain cleanliness and proper use of spa equipment in line with standards.
• Build client relationships to encourage repeat visits and referrals.
• Promote spa services and products to enhance guest experience and revenue targets.

Conoscenze

Customer service

Interpersonal skills

Communication

Flexible hours

Formazione

NVQ Level 2 & 3 Beauty Therapy or equivalent

Descrizione del lavoro

Job Title : Senior Spa Beauty Therapist
Hours :32 hours per week
Rate of Pay :£13.60 per hour
Location :Chingford

Are you an experienced Spa Therapist with a passion for wellness and exceptional service? Bannatyne Group, a premier name in health and wellness, is seeking a Senior Spa Therapist to join our team and lead by example. If you're ready to take your career to the next level, we want to hear from you!

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Senior Spa Therapist:

• Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
• Lead, mentor and support Junior Spa Therapists, ensuring a culture of continuous learning and professional growth.
• Liaise and support the Spa Manager.
• Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
• Ensuring the proper use of spa equipment and maintaining high standards of cleanliness.
• Build and maintain strong client relationships, encouraging repeat visits and referrals.
• Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
• Maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
• Stay informed about the latest industry trends and techniques to continuously enhance your skills.
• Adhering to all company health and safety guidelines.

What we are looking for:

• Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
• Proven experience as a Spa Therapist.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.

It would be desirable if you had knowledge and experience of ELEMIS products along with experience of guiding, managing and motivating teams to bring collective success. It would also be beneficial if you had proven experience of upselling and cross-selling to maximise profits.

Why Bannatyne?

At Bannatyne Group, we are dedicated to excellence in health and wellness. As a Senior Spa Therapist, you will have the opportunity to assist with leading a team, inspire excellence, and make a significant impact on our clients well-being. You'll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your expertise.

Join us at Bannatyne, where your expertise will shine, and your leadership will transform lives!