Senior Spa Beauty Therapist

Bannatyne; Stotfold; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Free gym membership

Complimentary lunch or breakfast

28 days annual leave increases withten

Discounted Spa Treatments - 30%

Discounted Spa Goods - 20%

Discounted Meals and Beverages - 50%

Career & Personal Development training

Mental Health & Well-Being and EAP

Length of Service Awards

Staff Awards and Bonuses

Discounted entertainment and shopping

Job summary

Bannatyne Group, based in Fairfield, is looking for a Senior Spa Therapist to join our team and lead by example. You will deliver a range of spa treatments and mentor junior therapists to ensure exceptional service and guest satisfaction.

NVQ Level 2/3 Beauty Therapy and proven spa experience are required. You will work flexible hours, including weekends, and help promote services and products while maintaining the highest standards of hygiene and guest care.

Qualifications

• NVQ Level 2/3 Beauty Therapy or equivalent.
• Proven experience as a Spa Therapist.
• Strong interpersonal and communications skills with a customer-focused attitude.
• Genuine passion for health, wellness and customer service.

Responsibilities

• Perform a variety of spa treatments including massages, facials, manicures and pedicures tailored to guests' needs.
• Lead, mentor and support Junior Spa Therapists and liaise with the Spa Manager.
• Provide professional, high-quality service to ensure a relaxing experience for all clients.
• Ensure proper use of spa equipment and maintain high standards of cleanliness.
• Build and maintain strong client relationships and encourage repeat visits and referrals.
• Promote spa services, offers and products to enhance guest experience and maximise revenue.
• Stay informed about industry trends and adhere to health and safety guidelines.

Skills

Spa therapy experience

Interpersonal skills

Customer focused

Education

NVQ Level 2 & 3 Beauty Therapy

Job description

Job Title :Senior Spa Beauty Therapist

Hours :32 per week

Rate of Pay: £14.90 per hour

Location :Fairfield

Are you an experienced Spa Therapist with a passion for wellness and exceptional service? Bannatyne Group, a premier name in health and wellness, is seeking a Senior Spa Therapist to join our team and lead by example. If you’re ready to take your career to the next level, we want to hear from you!

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Senior Spa Therapist:

Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.

Lead, mentor and support Junior Spa Therapists, ensuring a culture of continuous learning and professional growth.Liaiseand support the Spa Manager.
Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.

Ensuring the proper use of spa equipment and maintaininghigh standards of cleanliness.

Build and maintain strong client relationships, encouraging repeat visits and referrals.

Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.

Maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.

Stay informed about the latest industry trends and techniques to continuously enhance your skills.Adheringto all company health and safety guidelines.

What we are looking for:

Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.

Proven experience as a Spa Therapist.

Have strong interpersonal andcommunications skills and a customerfocused attitude.
A genuine passion for health, wellness and customer service.

The ability to establish rapport, build trust and demonstrate credibility.

Ability to work flexible hours, including weekends and holidays.

It would be desirable if you had knowledge and experience of ELEMIS products alongwith experience ofguiding, managing and motivating teams tobringcollective success. It would also be beneficial if you had proven experienceofupselling and cross-selling to maximise profits.

Why Bannatyne?

At Bannatyne Group, we are dedicated to excellence in health and wellness. As a Senior Spa Therapist, you will have the opportunity to assist with leading a team, inspire excellence, and make a significant impact on ourclientswell-being. You’ll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your expertise.