Senior Solutions Engineer

Andela; Greater London; On-site; GBP 70,000 - 120,000; Full time

Job summary

Andela is building a modern Sales Engineering function that helps customers solve complex technology and organizational challenges across our portfolio.

As a Senior Solutions Engineer, you will lead technical discovery, translate ambiguous business needs into technical and delivery requirements, shape solutions across Andela’s portfolio, and help ensure that what we sell can be successfully delivered.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Strong technical fluency across modern software development, cloud architecture, data platforms, APIs, and AI-enabled systems.
• Familiarity with modern AI technologies such as generative AI, LLM-based applications, agents, retrieval systems, AI-assisted software development.
• Strong customer-facing communication and storytelling skills, with the ability to engage both senior business stakeholders and deeply technical audiences.
• This is not a full-time software engineering role, but strong technical curiosity is important.
• Demonstrated ability to independently lead technical discovery and translate ambiguous business problems into practical solution approaches.
• Experience working cross-functionally with Sales, Delivery, Product, Engineering, or related teams.
• Experience with managed services, technical assessments, training/enablement, data engineering, or enterprise technology solutions is a plus.
• 6+ years of relevant professional experience in Sales Engineering, Solutions Engineering, or related customer-facing technical roles.
• Builder mindset and comfort operating in evolving environments with developing processes and tools.

Responsibilities

• Lead technical discovery and qualification with business and technical stakeholders to understand objectives, environments, constraints, capabilities, and outcomes.
• Shape customer solutions by developing initial recommendations around architecture, scope, delivery model, team structure, technical requirements, timelines, risks and dependencies.
• Work across Andela’s portfolio to determine whether Talent Solutions, AI Solutions, Learning & Assessment are the best fit for the customer.
• Bring technical depth to the sales process, including architecture discussions, demonstrations, workshops, prototypes, proposals, and RFPs.
• Partner closely with Delivery and specialist teams to validate proposed approaches before commitments.
• Contribute to Sales Engineering technology and methodology, including AI-assisted qualification and discovery frameworks.

Skills

Software development

Cloud architecture

Data platforms

APIs

AI-enabled systems

Customer-facing

Storytelling

Discovery leadership

Cross-functional

Architecture tradeoffs

Education

Bachelor's degree in CS/Engineering/Data Science

Job description

• We’re at the intersection of two industry transformations — one in staffing and hiring, one in software development — both accelerated by AI. We’re looking for a builder who wants to own the platform at the center of it
• Andela is building a modern Sales Engineering function that helps customers solve complex technology and organizational challenges across our three primary offerings:
• Talent Solutions - specialized technical expertise that works as part of the customer’s team
• AI Solutions - managed delivery and repeatable solutions where Andela owns defined outcomes
• Learning & Assessment Solutions - assessing, training, and upskilling customer teams
• As a Senior Solutions Engineer, you will serve as a technical partner to customers, Sales, and Delivery. You’ll lead discovery, translate ambiguous business needs into technical and delivery requirements, shape solutions across Andela’s portfolio, and help ensure that what we sell can be successfully delivered
• Sales Engineering also helps improve how Andela sells. The team is developing new approaches to technical qualification, AI-assisted assessment, solution design, demonstrations, and sales tooling. This role offers the opportunity to contribute to those systems and practices while working directly on some of Andela’s most complex customer opportunities
• This reflects the department’s broader mandate to support opportunities across Talent Solutions, AI Solutions, and Learning & Assessment Solutions rather than operating within a single offering
• Lead technical discovery and qualification with business and technical stakeholders to understand customer objectives, environments, constraints, capabilities, and desired outcomes
• Shape customer solutions by developing initial recommendations around architecture, scope, delivery model, team structure, technical requirements, timelines, risks, and dependencies
• Work across Andela’s full portfolio, identifying when customer needs are best addressed through Talent Solutions, AI Solutions, Learning & Assessment Solutions, or a combination
• Bring technical depth to the sales process, including architecture discussions, technical presentations, demonstrations, workshops, prototypes, proposals, and RFPs
• Partner closely with Delivery and specialist teams to validate proposed approaches and ensure opportunities are well-defined before commitments are made
• Contribute to Sales Engineering technology and methodology, including technical assessments, AI-assisted qualification, discovery frameworks, demonstrations, internal tooling, and automation
• Improve how Andela sells by turning field experience into reusable playbooks, technical content, solution patterns, and better sales-to-delivery processes
• Bring the voice of the customer back into Andela, identifying patterns and opportunities that can improve our offerings, technology, and go-to-market approach

Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field or equivalent practical experienceStrong technical fluency across modern software development, cloud architecture, data platforms, APIs, and AI-enabled systemsFamiliarity with modern AI technologies such as generative AI, LLM-based applications, agents, retrieval systems, AI-assisted software development, or related platformsStrong customer-facing communication and storytelling skills, with the ability to engage both senior business stakeholders and deeply technical audiencesComfort experimenting with technical tools, APIs, automation, prototypes, or AI-enabled workflows. This is not a full-time software engineering role, but strong technical curiosity is importantDemonstrated ability to independently lead technical discovery and translate ambiguous business problems into practical solution approachesExperience working cross-functionally with Sales, Delivery, Product, Engineering, or related teamsExperience with managed services, technical assessments, training/enablement, application modernization, data engineering, or enterprise technology solutions is a plus6+ years of relevant professional experience, including significant experience in Sales Engineering, Solutions Engineering, Solution Architecture, technical consulting, professional services, engineering leadership, or another customer-facing technical roleA builder mindset and comfort operating in an evolving environment where processes, offerings, and tools are still being developedExperience evaluating architecture, technical tradeoffs, dependencies, risks, and delivery considerations