Senior Solutions Consultant

PTC; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

PTC in London seeks a Senior Solutions Consultant to lead pre-sales for PLM/QMS offerings. You will perform discovery, craft value-driven demonstrations, and guide customers through Arena cloud solutions within the PTC ecosystem.

The role emphasizes collaboration with sales, strong presentation skills, and a customer-centric approach in a hybrid London workplace. Fluency in English is required; German is highly preferred.

Qualifications

• Three+ years in a technical role in enterprise solutions with PLM/PDM knowledge (Arena, Windchill, Enovia, Teamcenter).
• Two+ years direct industry experience in High Tech, Life Sciences, Semiconductors, Aerospace or Industrial.
• Bachelor’s degree preferred; CS/Engineering a plus.

Responsibilities

• Support and close the technical sale for new and upsell business.
• Collaborate with sales to resolve advanced pre-sales issues.
• Demonstrate Arena/NPD/PLM capabilities and present proposals to customers.
• Conduct technical discovery calls to capture as-is vs to-be scenarios.
• Deliver product demonstrations and guide customers on solution use.
• Develop demo and trial content that scales for the team.
• Contribute feedback to Product, Marketing, Sales, Success and Engineering.

Skills

Solution selling

PLM software knowledge

Communication & demos

Continuous improvement

Curiosity & learning

Attention to detail

Self-motivation

English fluent

German preferred

Problem solving

Education

Bachelor’s degree preferred (CS/Engineering a plus)

Job description

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Senior Solutions Consultant

Location : London (Hybrid)

Are you looking for a new opportunity and rewarding career? Arena , previously headquartered in California, was acquired by PTC in 2021 and we help high tech manufacturers and medical device companies create products that change the world. Our cloud-based product lifecycle management (PLM) and quality management (QMS) software is used by product innovators like Nutanix, PayPal, Sonos, Philips and Schneider Electric.

Join our team and you will thrive in an award-winning workplace that fosters a work-life balance. At Arena, we focus on helping people identify their strengths to better their career every day, to grown and learn both personally and professionally.

Day to Day:

• Support and close the technical sale for new and upsell business.
• Work closely with sales personnel to resolve advanced-level issues associated with pre-sales activities.
• Provide technical assistance to sales in leveraging the latest Arena technology by articulating and demonstrating collaborative product development processes.
• Participate in technical discovery calls, gathering information to understand and illustrate the as-is vs to-be scenarios.
• Deliver product presentations and engage customers in discussions to determine how solution can be used to solve product development problems.
• Help build demo and trial content that is compelling and scalable for the team.
• Be part of a continuous improvement model by giving and taking feedback from customers, Product, Marketing, Sales, Success and Engineering departments.
• Identify and articulate how the customer’s process can be best implemented with Arena’s cloud solution.
• Provide input for Arena Customer Success Team to plan the requirements and high-level schedule for an implementation.
• Support marketing events, such as executive dinners, webinars and trade shows.

Preferred Skills and Knowledge:

• Understanding of the ‘Technical Sale’ (Solution & Value Selling).

• Excellent Knowledge of PLM software.

• Excellent communication and demo/presentation skills.

• Motivated for continuous improvement and a lifelong student of interesting things.

• Curiosity for learning how things work and can explain to others.

• Friendly, detail oriented, thorough, savvy with new technologies, and learn new software applications quickly.

• Enthusiastic, self-motivated individual dedicated to driving revenue as a member of the sales team.

• Able to develop and maintain a deep understanding of Arena applications, modules, and features.

• Fluent English is mandatory. Strong preference for fluent German speaker. Hebrew is considered a plus

Preferred Experience:

• Cloud-based software sales.
• Excellent written and verbal presentation skills for technical as well as executive audiences.
• Experience and understanding of the NPD, NPI, and Quality processes within the High Tech, Life Sciences, Semiconductors, Aerospace, and Industrial Industries

Basic Qualifications:

• Three or more years’ experience in a technical role of enterprise solution company preferred (pre sales solution consulting, implementation consulting, technical support, etc.) with PLM/PDM solutions (e.g. Arena, Windchill, Enovia, Teamcenter, Oracle Agile PLM).
• Two or more years of direct industry experience in High Tech, Life Sciences, Semiconductors, Aerospace, or Industrial
• Bachelor’s degree preferred. BS in Computer Science or Engineering a plus.

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Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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