Senior Solutions Architect - WAN/LAN & Pre-Sales

Convergence Group (Wireless) Networks Limited; Metropolitan Borough of Solihull; Hybrid; GBP 65,000 - 88,000; Full time

Benefits offered by this job

Commission

Car allowance

33 days holiday

Private medical

Enhanced pension

Income protection

Life assurance

Hybrid working

Dog-friendly office

Job summary

Convergence Group is seeking a Solutions Architect to shape customer outcomes and drive technical excellence across the business. You will design tailored LAN and WAN solutions, work with Sales to understand client needs, and lead technical discussions to win deals.

The role requires 5+ years in pre-sales for WAN/LAN services, strong certification in Cisco, Extreme, or Fortinet, and up-to-date SDN/SD-WAN expertise. Hybrid work with some UK travel is expected.

Qualifications

• 5+ years as a Solutions Architect (or similar) working closely with customers in the sales cycle.
• A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech under your belt
• Experience in network design, bespoke customer solutions and documentation
• WAN know-how: Leased Lines, Carrier Ethernet, EFM, xDSL
• LAN knowledge across DC, core, aggregation, and access layers
• Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation
• Wi-Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers
• Strong communication skills - you know how to talk to humans, not just switches
• UK driving licence & ability to pass BPSS and other clearance checks

Responsibilities

• Design tailored LAN & WAN solutions that fit perfectly with our product set.
• Partner with Sales & Accountteams to understand customer needs, attend meetings and reviews,and bring the tech know-how that helps close deals.
• Leading technical conversations with customers - simplifying complexity and building trust
• Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny.
• Work cross-functionally with Sales, Service Delivery, and Account Management teams to win new business, support renewals and keep current customers happy.
• Track and manage activity in our CRM and contribute to a pipeline worth over £1m Gross Margin each year.
• Optimise every solution so it’s profitable, reliable, and built to deliver long-lasting value.

Skills

Customer engagement

Pre-sales support

WAN/LAN design

Wi-Fi know-how

SDN & SD-WAN

NFV

Clearance checks

Driver licence

Job description

Convergence Group is seeking a Solutions Architect to shape customer outcomes and drive technical excellence across the business. You will design tailored LAN and WAN solutions, work with Sales to understand client needs, and lead technical discussions to win deals.

The role requires 5+ years in pre-sales for WAN/LAN services, strong certification in Cisco, Extreme, or Fortinet, and up-to-date SDN/SD-WAN expertise. Hybrid work with some UK travel is expected.