Senior Smart Metering Trainer & Technical Mentor

SURE SERVE UK LTD; Newmarket; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

29 days annual leave

Enhanced parental leave

Benefits hub

Virtual GP

EAP

Job summary

Sureserve Energy Services Meters in the UK is seeking an experienced Training Specialist to develop and deliver technical training for smart metering and domestic gas installation. The role ensures engineers and Install Partners remain gas safe compliant and aligned with Sureserve SOPs and TOPS documentation.

You will lead classroom and field training, conduct competence assessments, mentor teams, and support incident-led learning across the business.

Qualifications

• Minimum 5+ years operational experience in smart metering.
• Experience mentoring or supervising engineers.
• Strong understanding of incident investigation processes.
• CCN1/CMA1/CMA3 and MET1 qualifications.
• Full UK Driving licence.
• Proficient in Microsoft Office, web-based systems, and training presentation tools.
• Strong organisational, planning, and project management skills.
• Excellent communication, presentation, facilitation, and influencing skills.

Responsibilities

• Deliver classroom and field-based training in Smart Metering and domestic gas installation.
• Provide inductions for new engineers and Install Partners.
• Conduct competence assessments, post-incident retraining, and return-to-work validations.

Skills

Operational metering

Mentoring engineers

Incident investigation

Gas Safe CMA1/MET1

Driving licence

MS Office

Presentation skills

Interpersonal skills

Tools

Microsoft Office

Job description

Sureserve Energy Services Meters in the UK is seeking an experienced Training Specialist to develop and deliver technical training for smart metering and domestic gas installation. The role ensures engineers and Install Partners remain gas safe compliant and aligned with Sureserve SOPs and TOPS documentation.

You will lead classroom and field training, conduct competence assessments, mentor teams, and support incident-led learning across the business.