Senior SIP Voice Engineer – Enterprise Telephony

Connected IT; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

Connected IT has partnered with an innovative technology scale-up to recruit a Senior VOIP / Voice Engineer in Manchester. You will design, deliver and support complex voice integrations, working with SIP/VoIP, RTP and SBCs to ensure high-quality communications within enterprise environments.

You will engage with customers, lead design workshops and collaborate with internal engineering teams to advance voice infrastructure and platform development.

Qualifications

• Strong practical knowledge of SIP/VoIP signalling and voice protocols.
• Experience with enterprise telephony or contact-centre platforms and SBCs.
• Ability to diagnose and resolve complex signalling, media and interoperability issues.
• Experience engaging with customers and leading technical discussions.

Responsibilities

• Design, implement and deliver complex voice integrations within enterprise environments.
• Work with SIP/VoIP, RTP, SBCs to ensure high-quality communications.
• Diagnose signalling and media issues and optimize voice performance.
• Lead customer workshops and implementation activities with internal teams.

Skills

SIP & VoIP

VoIP troubleshooting

SBCs

Enterprise telephony

Customer engagement

Tools

Wireshark

SIPp

Homer

Diagnostic tools

Job description

Connected IT has partnered with an innovative technology scale-up to recruit a Senior VOIP / Voice Engineer in Manchester. You will design, deliver and support complex voice integrations, working with SIP/VoIP, RTP and SBCs to ensure high-quality communications within enterprise environments.

You will engage with customers, lead design workshops and collaborate with internal engineering teams to advance voice infrastructure and platform development.