Senior Shutters & Gates Engineer

Arcus FM Limited.; Greater London; Hybrid; GBP 44,000 - 54,000; Full time

Benefits offered by this job

Company van, fuel card, PPE

Up to a 4% bonus

25 days annual leave + bank holidays

Health cash plan & life assurance

Cycle to work scheme

Funded training sponsorship

Access to state-of-the-art training

Job summary

Arcus FM Limited in London is seeking a Senior Shutters & Gates Engineer to lead reactive and planned maintenance across our iconic client sites. You’ll be the first point of contact, triaging issues and coordinating with the Planners and Dispatch team to ensure work orders are opened and closed in real time.

You’ll operate autonomously in a fast-paced environment, bring a solid understanding of shutters and gates equipment, and apply DHF standards and health & safety best practices.

Qualifications

• A comprehensive understanding of shutters & gates equipment.
• DHF qualification.
• A good understanding of health & safety.
• A full valid UK driving license.

Responsibilities

• Act as the client’s first point of call for reactive and planned maintenance across sites.
• Coordinate with Planners/Dispatch to open and close work orders in real time.
• Escalate to specialist support when needed and communicate requirements clearly.

Skills

Autonomy

Communication skills

Customer service

Driving license

Education

DHF qualification

Job description

Why Join Us

Are you an experienced Senior Shutters & Gates Engineer?

Do you have experience gained within Facilities Management or Construction?

Can you travel around various sites in and around LONDON?

If you have answered yes to all three, then we may have an exciting career move for you!

• Salary: £48,812 per annum
• Company van, fuel card, uniform, tools, PPE
• Up to a 4% bonus, subject to acheivement of targets
• 25 days annual leave, plus bank holidays

What You'll Be Doing

Working for one of our iconic high-profile clients, you’ll be our clients first point of call for all their reactive and planned maintenance needs.

Our Planners and Dispatch team will allocate your tasks and you’ll work proactively to accomplish them within the set service level agreements, ensuring all work orders are opened and closed in real time.

If the job requires technical or specialist help, we’ll call them in - you’re not expected to be an expert but we rely on you to let us know it this is needed.

What We're Looking For

You’ll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload.

You’ll have excellent written and verbal communications skills, enabling you to communicate all operational shiutters & gates issues within your region.

You’ll be customer service driven and enjoy working within a people focused environment.

You’ll have experience gained either within Facilities Management or Construction.

To be successful, you will have:

• A comprehensive understaning of shutters & gates equipment
• DHF qualification
• A good understanding of health & safety
• A full valid UK driving license

Other Information:

• The role will involve working 45 hrs per week, Monday to Friday
• You will be required to be up to a maximum of 1 in 4 weeks on call
• The post holder must be able to work flexibly, as determined by business requirements and this may involve out of hours work and/or travelling to other regions within a reasonable distance in the UK

When you join us you will receive:

• Matched contribution Pension scheme of 4.5% up to 6%
• Health Cash Plan & Life Assurance
• Cycle to Work Scheme
• Discounts, vouchers, and financial aid programs
• Refer a Friend reward scheme
• Funded Training Sponsorship Scheme
• Access to state-of-the-art training academy

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues