Shutters & Gates Engineer

Arcus FM Limited.; Cambridge; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Matched pension 4.5%–6%

Health cash plan

Life assurance

Cycle to work scheme

Discounts and vouchers

Refer a Friend

Training sponsorship

Training academy access

Job summary

Arcus FM Limited in Cambridge is seeking an experienced industrial shutter door engineer to service and repair shutters and automatic gates across Sainsbury’s and other retail sites. You’ll diagnose faults, achieve first-time fixes to SLA, and contribute to surveys and technical reports.

The role requires a full UK driving licence, CSCS, IPAF/PASMA, and the ability to work autonomously in a pressurised environment with strong communication skills.

Qualifications

• Experience maintaining shutters/doors in retail or facilities management.
• Strong diagnostic and fault-finding skills for industrial doors and gates.
• Ability to complete surveys and technical reports and support audits.

Responsibilities

• Maintain and repair Sainsbury’s and other retail shutters and automatic gates; achieve first-time fix to Service Level.
• Diagnose faults, identify required specialist support, and escalate when necessary.
• Represent Arcus with professional conduct and maintain company vehicle and dress code.

Skills

Autonomy under pressure

Excellent written and verbal communica

Customer service oriented

Full UK driving licence

Education

17th/18th Edition & AMD3

CSCS Card

IPAF

PASMA

Job description

Why Join Us

Are you an experienced and skilled industrial shutter door engineer?

Do you have experience gained within Facilities Management or Retail?

Can you travel around various sites in and around Cambridge and East Anglia?

Key Benefits

• Salary: Up to £42,447 (depending on experience)
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• Door-to-door pay
• 25 days annual leave, plus bank holidays

If you have answered yes to all three, then we may have an exciting career move for you!

What You'll Be Doing

Working within a defined portfolio of Sainsbury’s and other retail outlets, you’ll be the first point of call for all their planned and reactive shutters and automatic gate maintenance tasks. You’ll carry out servicing and repairs safely and to an agreed standard, achieving first time fix to a required Service Level.

You’ll be able to effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions, escalating where necessary. If the job requires technical or specialist help, we’ll call them in - you’re not expected to be an expert, but we rely on you to let us know it this is needed. You’ll also sponsor and complete S&G surveys and technical reports and ensure appropriate audits and checks (seasonal) are carried out in line with standards provided.

As you will be representing Arcus, it is essential you make a good impression and comply with the dress code and maintain your Company vehicle in good condition.

What We're Looking For

You’ll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You’ll have excellent written and verbal communications skills, enabling you to communicate all operational issues and service updates within your region. You’ll be customer service driven and enjoy working within a people focused environment.

You’ll have significant experience ideally gained in retail environment, including :- Roller shutters, Roller grilles, Fire shutters, Sectional doors, Fire curtains, Hi Speed doors, Folding doors, Manual gates, Automatic gates, Dock Levellers, Dock Shelters.

• Full UK driving licence
• 17thor 18thEdition AMD3
• CSCS Cards
• IPAF & PASMA

Additional Information

You’ll be provided with a Company van and all equipment needed to do your job.

This role involves being on call, reacting to emergencies as well as attending business critical works. The call out premium is incorporated into your basic salary. You will normally be on call 1 week in 4 from 17:00 on a Friday for one week.

When you join us you will receive:

• Matched contribution Pension scheme of 4.5% up to 6%
• Health Cash Plan & Life Assurance
• Cycle to Work Scheme
• Discounts, vouchers, and financial aid programs
• Refer a Friend reward scheme
• Funded Training Sponsorship Scheme
• Access to state-of-the-art training academy

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self- delivery capability.

Requisition ID

2026-9181