Senior Shipping Lead

Crowcon; Abingdon; On-site; GBP 32,000 - 39,000; Full time

Job summary

Crowcon is seeking a Shipping Team member to ensure the accurate shipment of goods to customers around the world, maintaining high data integrity in our ERP system and complying with export regulations. You will support the team leader and administration to handle domestic and export shipments, coordinate transport bookings, and communicate requirements across departments to keep operations efficient.

This role emphasizes attention to detail, timely updates, and professional documentation, with

Qualifications

• Experience in shipping/logistics operations.
• Experience handling domestic and export shipments.
• Proficiency with ERP systems and data accuracy.

Responsibilities

• Oversee accurate shipment of goods to customers worldwide.
• Support team leader and administration with high-volume shipments.
• Manage customer orders from packing through delivery, coordinating with customers and internal teams.
• Prepare export documents and ensure regulatory compliance.
• Maintain product and customer data in the ERP system.
• Coordinate transport bookings and liaise with logistics providers.

Job description

Help grow a safer, cleaner, healthier future for everyone, every day.

As a member of the Shipping Team, you will be responsible for the accurate shipment of goods to our customers all over the world.

Key Responsibilities

• Salary up to £35,000 per annum.
• Provide support to the team leader and administration team, managing a high volume of domestic and export shipments
• Manage customer orders post packing through to delivery, liaising with customers and internal teams to confirm requirements, resolve enquiries and ensure an excellent service
• Maintain accurate customer, product and transactional data within the ERP system
• Prepare and verify export and customs documentation, ensuring full compliance with current regulations and required timescales
• Be aware of and prepare for incoming regulation changes for both origin and destination requirements
• Produce export-related paperwork including Chamber of Commerce declarations, supplier declarations and support attestations
• Coordinate transport bookings, calculate pallet requirements and work closely with logistics providers to ensure timely collections and deliveries
• Communicate production requirements, order updates and schedule changes across departments to support efficient operations
• Create and maintain product data and technical information, ensuring accuracy across internal systems and customer documentation
• Investigate and resolve product, labelling, delivery and administrative queries from customers and internal stakeholders
• Prepare reports, analysis and operational information for management, maintaining accurate records and filing systems
• Draft professional correspondence, emails and documentation, and participate in departmental meetings and continuous improvement initiatives
• Ensure all administrative, operational and compliance activities are completed accurately, efficiently and in line with company procedures