Senior ServiceNow Engineer – Hybrid UK

Computacenter AG & Co. oHG; Hatfield; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

Computacenter AG & Co. oHG is seeking a Senior ServiceNow Developer to join the Group Information Services team in Hatfield. The role focuses on configuring and developing ServiceNow solutions used across Computacenter and its customers in a 24/7 environment.

The candidate will work within an ITIL-aligned framework, collaborating with technical, operational and business teams to deliver robust, secure, and scalable functionality while reducing risk and cost. Hybrid working is offered.

Qualifications

• 5+ years' proven experience as a ServiceNow Developer or Consultant on medium to large-scale ServiceNow platforms.
• Strong understanding of ServiceNow development and configuration best practices.
• Extensive experience in IT Service Management environments with ITIL principles.
• Hands-on experience developing and configuring ServiceNow solutions translating requirements into technical solutions.
• Experience in a SaaS environment and working with Agile delivery teams.
• Excellent communication skills for stakeholders at all levels.
• Strong organisational skills and ability to own technical and business issues.
• Ability to mentor less experienced developers and promote best practices.
• Security-conscious development within enterprise platforms.

Responsibilities

• Perform a complex range of ServiceNow development and configuration activities to meet business and customer requirements.
• Design, develop, configure and enhance ServiceNow functionality in a robust, scalable, secure way.
• Deliver new functionality and enhancements through configuration and development.
• Work in an Agile delivery team to translate business requirements into technical solutions.
• Collaborate with GIS teams to analyse, document and report on development activities.
• Follow Computacenter standards, processes and security requirements.
• Contribute to standardised and repeatable ServiceNow solutions for multiple environments.
• Identify and resolve technical and business issues through to resolution.
• Provide guidance and mentorship to less experienced colleagues.

Skills

ServiceNow development

ITIL knowledge

Agile methodologies

Communication

Mentoring

Security principles

Tools

ServiceNow FSM

Security Incident module

HR Service Management

Job description

Computacenter AG & Co. oHG is seeking a Senior ServiceNow Developer to join the Group Information Services team in Hatfield. The role focuses on configuring and developing ServiceNow solutions used across Computacenter and its customers in a 24/7 environment.

The candidate will work within an ITIL-aligned framework, collaborating with technical, operational and business teams to deliver robust, secure, and scalable functionality while reducing risk and cost. Hybrid working is offered.