Senior ServiceNow Developer: Build scalable ITSM/CSM

Netcompany1; Leeds; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

25 days' holiday

Private Medical Health care via Vitaly

Pension contribution

Life Assurance

Professional certifications supported

Retail discounts

Employee Resource Groups

Job summary

Netcompany is seeking a senior ServiceNow Developer in the UK to design and implement solutions across the ServiceNow platform, configuring ITSM, CSM, Now Assist, EC/Portals, workflows, catalog, and integrations. You will build scalable, out-of-the-box components with minimal customisation and work with architects to ensure guardrails and design standards.

You will develop and maintain REST/SOAP integrations, leverage Flow Designer and Script Includes, and ensure robust CMDB data structures.

Qualifications

• Strong hands-on ServiceNow development experience.
• Experience across multiple modules (not limited to one area).
• Advanced scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer).
• Experience building integrations and working with APIs.
• Solid understanding of CMDB and data structures.
• Proven ability to deliver independently in a senior capacity.

Responsibilities

• Design and develop solutions across the ServiceNow platform.
• Configure core capabilities (ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM).
• Build reusable, scalable components using out-of-the-box functionality.
• Minimise customisation and avoid technical debt.
• Develop and maintain integrations (REST/SOAP APIs, external systems).
• Collaborate with architects to align on design standards and guardrails.
• Troubleshoot and resolve platform issues.
• Contribute to documentation and knowledge sharing.

Skills

ServiceNow development

JavaScript scripting

REST/SOAP integrations

CMDB data modeling

Independent delivery

Education

Data foundations

ServiceNow CAD certification

Tools

Flow Designer

Script Includes

Business Rules

APIs integrations

Job description

Netcompany is seeking a senior ServiceNow Developer in the UK to design and implement solutions across the ServiceNow platform, configuring ITSM, CSM, Now Assist, EC/Portals, workflows, catalog, and integrations. You will build scalable, out-of-the-box components with minimal customisation and work with architects to ensure guardrails and design standards.

You will develop and maintain REST/SOAP integrations, leverage Flow Designer and Script Includes, and ensure robust CMDB data structures.