Senior Service Engineer

mDeals; Dundee; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading provider of Powered Access rental equipment as a Senior Service Engineer. In this dynamic role, you will supervise the engineering team and ensure the smooth operation of a busy workshop. Your expertise will help maintain a modern hire fleet while prioritizing safety and customer satisfaction. With a focus on high standards, you'll oversee servicing and maintenance, conduct inspections, and support engineers with technical advice. This is an exciting opportunity to contribute to a diverse and inclusive workforce dedicated to innovation and excellence in the industry.

Qualifications

• Supervisory experience in a busy workshop with engineers/technicians.
• Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.

Responsibilities

• Assist Location Service Manager in running the workshop smoothly.
• Produce monthly plant inspection reports and service schedules.
• Maintain the fleet appearance to corporate standards.

Skills

Supervisory Skills

Mechanical Systems

Electrical Systems

Hydraulic Systems

Customer Service

Education

NVQ Level 3 in Maintenance/Engineering

Job description

We require an experienced and qualified Senior Service Engineer to join our team. Working alongside the Location Service Manager, you will be responsible for the engineering team and contributing to the smooth running of this busy workshop in order to maintain our fleet and meet customer expectations.

Responsibilities include:

1. Assisting the Location Service Manager in the smooth day-to-day running of this busy workshop.
2. Ensuring 100% coverage for the servicing and maintenance of our modern hire fleet.
3. Carrying out pre-delivery inspections (PDI) of each machine at depot or on site as required.
4. Producing monthly plant inspection reports and service schedules, and organizing the workload of engineers to ensure all work is completed in accordance with company policies.
5. Maintaining the appearance of the fleet to corporate standards.
6. Offering guidance and support in response to customer breakdown calls.
7. Locating spares required, ensuring CE rating, where applicable, is not compromised.
8. Following the guidelines set out in the Quality and Health and Safety policy.
9. Maintaining a basic stock control system for workshop spares.
10. Identifying training and development needs of workshop personnel.
11. Supporting depot engineers with technical help and advice.

About you:

1. Supervisory experience in a busy workshop, supervising engineers/technicians with the ability to set high standards.
2. Previous experience in the Powered Access industry or other construction plant hire.
3. Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.
4. The ability to prioritize and work well under pressure.
5. Experience in mechanical, electrical, and hydraulic systems is desired.
6. Good interpersonal skills and an understanding of the importance of excellent customer service.

Part of the Loxam Group, Nationwide Platforms is the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots across the country, and extensive experience partnering with companies in sectors such as Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms, and Media. Our customers can depend on us to provide the right solutions for working at height needs.

At Nationwide Platforms, safety is our top priority. Our award-winning BlueSky Solutions and Training division offers access to the latest and safest working methods. Through partnerships with manufacturers, we provide equipment that leads the industry in safety innovations, including secondary guarding systems, Harness ON?, Material Handling Attachments (MHAs), and the SkySentry? control and monitoring system.

With an inclusive and diverse workforce, we are committed to equal opportunities for all employees. We recognize that our people are our greatest asset.