Senior Service Desk Engineer

ZipRecruiter; Manchester; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading company in the Healthcare sector seeks a Senior Service Desk Engineer in Manchester. This hybrid role involves providing technical support, managing systems like Active Directory and Office 365, and resolving network issues. Ideal candidates will have relevant IT certifications and a minimum of 2 years of experience in a similar role, with opportunities for career progression.

Benefits

Excellent Benefits package

Holiday allowance

Qualifications

• Minimum of 2 years experience providing IT support.
• Relevant IT qualifications (Microsoft, Cisco, CompTIA) preferred.
• Experience managing key responsibilities listed.

Responsibilities

• Managing Active Directory and Office 365.
• Troubleshooting network and email issues.
• Managing antivirus and server maintenance.

Skills

Troubleshooting

Communication

Adaptability

Virtualisation

Networking

Storage

Server Management

Azure

Education

Microsoft certifications

Cisco certifications

CompTIA certifications

Job description

Job Description

Our client, a leading company in the Healthcare sector, is experiencing a period of growth and is looking to recruit a Senior Service Desk Engineer responsible for providing technical support to onsite users.

Job Title: Senior Service Desk Engineer

Location: Spinningfields, Manchester (Hybrid)

Salary: Up to £35,000 + Excellent Benefits package and holiday allowance!

Key Responsibilities:

• Managing Active Directory
• Providing desktop support
• Managing Office 365
• Troubleshooting network and email issues
• Troubleshooting Microsoft applications
• Managing new user and leaver administration
• Managing antivirus (ESET & Sophos)
• Advanced management of networking devices (Firewall/Switches)
• Managing storage troubleshooting (SANs & NAS)
• Managing SQL Server
• Hardware and software troubleshooting and problem-solving skills
• Managing server management and maintenance

Requirements:

• Relevant IT qualifications such as Microsoft, Cisco, or CompTIA
• Minimum of 2 years experience providing IT support to clients
• Experience in managing some or all of the key responsibilities listed above
• Skills in Virtualisation, Networking, Storage, Azure, or Server Management
• Excellent communication skills and ability to work independently or as part of a team
• Willingness to learn new technologies and adapt to industry changes

Desirable:

• Management of networking devices (Firewall/Switches)
• InTune/MDM skills
• Storage troubleshooting (SANs & NAS)
• SQL Server
• Knowledge of Virtualisation, Networking, Storage, Azure, or Server Management

If you are interested in joining a dynamic and growing company with great career progression opportunities, we would love to hear from you. For further information, please contact me for a confidential discussion.

Robert Walters Operations Limited is an employment business and agency and welcomes applications from all candidates.