Senior Service Desk Engineer

Robert Walters; Lancashire; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading company in the Healthcare sector seeks a Senior Service Desk Engineer to provide technical support to onsite users. This hybrid role based in Manchester offers a salary of up to £35,000 and a comprehensive benefits package, aiming for candidates with experience in IT support and relevant qualifications. This is an excellent opportunity for individuals looking to grow their IT career in a dynamic environment.

Benefits

Excellent Benefits package

Holiday allowance

Qualifications

• Minimum of 2 years experience providing IT support.
• Experience with Active Directory, Office 365, network troubleshooting, and SQL Server.
• Willingness to learn new technologies.

Responsibilities

• Manage Active Directory and provide desktop support.
• Troubleshoot network and email issues, including Microsoft applications.
• Administer server management and maintenance.

Skills

Communication

Virtualisation

Networking

Storage

Azure

Server Management

Education

IT qualifications such as Microsoft, Cisco, CompTIA

Job description

Our client, a leading company in the Healthcare sector, is experiencing continued growth and is looking to recruit a Senior Service Desk Engineer. The successful candidate will be responsible for providing technical support to onsite users.

Job Title:

Senior Service Desk Engineer

Location:

Spinningfields, Manchester (Hybrid)

Salary:

Up to £35,000 + Excellent Benefits package and holiday allowance

Key Responsibilities:

• Managing Active Directory
• Providing desktop support
• Managing Office 365
• Troubleshooting network and email issues
• Troubleshooting Microsoft applications
• Managing new user and leaver administration
• Managing antivirus solutions (ESET & Sophos)
• Advanced management of networking devices (Firewall/Switches)
• Managing storage troubleshooting (SANs & NAS)
• Managing SQL Server
• Hardware and software troubleshooting and problem-solving
• Managing server management and maintenance

Requirements:

• Relevant IT qualifications such as Microsoft, Cisco, CompTIA
• Minimum of 2 years experience providing IT support
• Experience with key responsibilities listed above
• Skills in Virtualisation, Networking, Storage, Azure, or Server Management
• Excellent communication skills and ability to work independently or as part of a team
• Willingness to learn new technologies and adapt to industry changes

Desirable:

• Management of networking devices (Firewall/Switches)
• InTune/MDM skills
• Storage troubleshooting (SANs & NAS)
• SQL Server
• Knowledge of Virtualisation, Networking, Storage, Azure, or Server Management

If you are interested in joining a dynamic and growing company with great career progression opportunities, we would love to hear from you. For more information about this role or other IT opportunities in the North, please contact me for a confidential discussion or call me on +[phone number].

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.