Senior Service Desk Analyst

TN United Kingdom; Leicester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A prominent UK tech company is in search of a Senior Service Desk Analyst in Leicester. This position offers career advancement opportunities and involves critical thinking and problem-solving skills alongside the responsibility for system improvements. The role includes hybrid working arrangements, offering flexibility in your schedule.

Qualifications

• Strong critical thinking skills and problem-solving capability.
• Experience with system improvements.
• ITIL Foundation Certification required.

Responsibilities

• Identify and troubleshoot system issues.
• Improve processes for efficiency.
• Work closely with key stakeholders.

Skills

Critical Thinking

Problem Identification

Education

ITIL Foundation Certification

Tools

DHCP

DNS

LAN

WAN

VMware

Hyper-V

Windows Servers

Active Directory

WSUS

Windows Update Technologies

Job description

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We have partnered with one of the biggest UK tech companies in their search for a Senior Service Desk Analyst around the Leicester area. This opportunity could fast-track your career towards a managerial position, as you will be at a senior level with direct communication with key stakeholders in the business. They are looking for a person with strong critical thinking skills, capable of identifying problems in the system and improving processes.

Role Requirements

• DHCP, DNS, LAN, WAN
• VMware and Hyper-V
• ITIL Foundation Certification
• Windows Servers
• Active Directory
• WSUS & Windows Update Technologies

Hybrid working pattern, work remotely from home.

37.5 hrs a week

Apply Now!

If you're looking for the next step in your career and have the skill set listed above, waste no time and apply for this role immediately.

Senior Service Desk Analyst - Windows Server, Office, Active Directory, Networking - Leicester

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