Senior Service Delivery Manager - MSP

TN United Kingdom; London; On-site; GBP 65,000 - 70,000; Full time

Job summary

An established industry player seeks a Senior Service Delivery Manager to lead service excellence initiatives. This role offers the chance to significantly impact service quality through transformative ITIL initiatives and strong stakeholder relationships. With a competitive salary package, this position is perfect for those passionate about redefining service excellence and enhancing customer satisfaction. Join a forward-thinking company and take your career to the next level by driving exceptional service experiences.

Qualifications

• Seasoned Service Delivery Manager with expertise in ITIL.
• Strong relationship-building skills with customers and stakeholders.

Responsibilities

• Lead transformative service reviews and ITIL initiatives.
• Build strong relationships to enhance service experiences.

Skills

ITIL

Service Delivery Management

Customer Relationship Management

Job description

Job Description:

Role

Are you a seasoned Service Delivery Manager with expertise in ITIL and a passion for service reviews?

This is your opportunity to excel as a Senior Service Delivery Manager, leading service excellence initiatives and making a significant impact.

Your responsibilities will include:

1. Leading transformative service reviews and ITIL initiatives to improve service quality and operational standards.
2. Building strong relationships with customers and stakeholders to deliver exceptional service experiences and increase satisfaction.
3. Managing a competitive salary package of £65,000 – £70,000, reflecting your vital role in service management.

Apply now and play a key role in redefining service excellence!