Senior Service Delivery Manager

Infoempregos; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for an entry-level team member eager to learn and grow in their career. This role involves monitoring and optimizing support workflows, assisting with administrative tasks, and maintaining effective communication within the team. Ideal for those with a willingness to learn, this position offers a supportive environment for personal and professional development. With benefits like transportation and meal allowances, as well as opportunities for professional training, this is a fantastic opportunity to kickstart your career in a dynamic setting.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Professional training and development

Qualifications

• Entry-level position ideal for those eager to learn and grow.
• Good communication and organizational skills are essential.

Responsibilities

• Assist with administrative and operational tasks.
• Manage correspondence and organize files.
• Support daily activities and participate in projects.

Skills

Willingness to learn

Good communication skills

Organizational skills

Ability to work in a team

Basic computer skills

Job description

Job Description:

Monitor, improve, and optimize support workflows, including ticket management, automations, escalation procedures, and service level agreements (SLAs).

We are seeking an entry-level employee to join our team. If you are eager to learn and develop your skills, this position is ideal for you.

• Requirements:
  • Willingness to learn and grow in your career.
  • Good communication and organizational skills.
  • Ability to work effectively in a team.
  • Basic computer skills are desirable.
• Responsibilities:
  • Assist with administrative and operational tasks.
  • Answer calls and manage correspondence.
  • Organize and maintain files and documents.
  • Participate in projects and support daily activities.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Professional training and development opportunities.