Senior Service & Data Support Officer (Flying Start)

Ceredigion County Council; Wales; On-site; GBP 26,000 - 34,000; Full time

Job summary

Ceredigion County Council is seeking a Senior Service Support Officer to join the Corporate Service Support structure and support Flying Start expansion areas in Wales. The role focuses on high-quality administrative duties, data management, and collaborative multi-agency work within a fixed-term, full-time basis.

You will handle steering group admin, minute-taking, and data extraction using Excel, while supporting childcare registers and payments and developing action plans for the Flying Start

Qualifications

• NVQ Level 4 in Business Administration or proven equivalent experience.
• Excellent IT skills and good numeric and analytical abilities.
• Ability to work well under pressure and meet deadlines.
• Understanding of data security and handling sensitive information.

Responsibilities

• Arrange and provide administrative support for steering group meetings, including agenda prep, attendance, and distribution of documents.
• Provide minute-taking for complex multi-agency meetings.
• Extract, analyse and present data using Microsoft Excel.
• Support the Grants Programmes Co-ordinator with childcare registers and processing payments.
• Assist with development of action plans for the Flying Start scheme.
• Input and maintain data in specialised databases and information systems.
• Oversee generic email accounts for the service.

Skills

IT skills

Numerical skills

Analytical skills

Work under pressure

Data security

Customer care

Education

NVQ Level 4 in Business Administration

Equivalent experience

Tools

Microsoft Excel

Microsoft Office

Job description

Ceredigion County Council is seeking a Senior Service Support Officer to join the Corporate Service Support structure and support Flying Start expansion areas in Wales. The role focuses on high-quality administrative duties, data management, and collaborative multi-agency work within a fixed-term, full-time basis.

You will handle steering group admin, minute-taking, and data extraction using Excel, while supporting childcare registers and payments and developing action plans for the Flying Start