Senior Salesforce Solution Architect

SoftServe Inc.; Greater London; Presencial; GBP 90.000 - 120.000; Jornada completa

Descripción de la vacante

SoftServe is seeking a Salesforce Solution Architect to shape technical solutions for banking and insurance clients, combining Salesforce expertise with financial services know-how. You will partner with clients, sales teams, and Salesforce stakeholders to translate business needs into viable solutions and drive growth of our Financial Services practice.

Responsibilities include leading discovery workshops, designing architectures, and developing estimates and demos to accelerate opportunities,

Formación

• 8+ years in Salesforce ecosystem, incl. 3+ years in pre-sales/solution architecture.
• Expertise in Sales, Service, Experience, and Revenue Cloud; knowledge of Financial Services Cloud.
• Strong client-facing, workshop facilitation, and proposal experience.

Responsabilidades

• Lead client discovery workshops translating needs into Salesforce solutions.
• Design solution architectures, data models, and integration approaches.
• Collaborate with sales, Account Executives, and ecosystem partners to qualify opportunities.
• Develop technical estimates, work breakdown structures, staffing plans, timelines, assumptions, and risk assessments for proposals and SOWs.
• Create and present demos, proof-of-concepts, sales enablement materials, and industry viewpoints to accelerate sales opportunities.
• Evaluate FSI platforms and ISVs, including nCino, and account for their integration requirements.
• Support RFP/RFI responses, competitive positioning, and handover of engagements to delivery teams.
• Mentor colleagues and build reusable architectures and accelerators.

Conocimientos

Salesforce

Solution architecture

Pre-sales

Technical consulting

Stakeholder management

Data models

APIs

MuleSoft

Estimation

Educación

Salesforce Administrator cert

Cloud certifications

Herramientas

MuleSoft

Descripción del empleo

As a Salesforce Solution Architect, you will shape technical solutions for SoftServe’s banking and insurance clients, combining Salesforce expertise with a strong understanding of financial services. You will partner with clients, sales teams, and Salesforce stakeholders to turn business needs into viable solutions, strengthen client relationships, and drive growth of our Financial Services practice.

RESPONSIBILITIES

• Lead client discovery workshops and technical discussions to translate banking and insurance needs into scoped Salesforce solutions.
• Design solution architectures, data models, and integration approaches across core Salesforce clouds and Financial Services Cloud.
• Partner with sales teams, Salesforce Account Executives, and ecosystem partners to qualify opportunities, shape solutions, and drive co-selling.
• Develop technical estimates, work breakdown structures, staffing plans, timelines, assumptions, and risk assessments for proposals and SOWs.
• Create and present demos, proof-of-concepts, sales enablement materials, and industry points of view to accelerate sales opportunities.
• Evaluate FSI platforms and ISVs, including nCino, and account for their integration requirements in solution design and estimation.
• Support RFP/RFI responses, competitive positioning, and smooth handover of scoped engagements to delivery teams.
• Mentor colleagues and build reusable architectures and accelerators while tracking Salesforce product developments and FSI trends.

REQUIREMENTS

• 8+ years of Salesforce ecosystem experience, including 3+ years in pre-sales, solution architecture, or technical consulting.
• Strong expertise in Sales, Service, Experience, and Revenue Cloud, with working knowledge of Financial Services Cloud, Data 360, and Agentforce.
• Solid understanding of banking or insurance processes, including lending, wealth management, underwriting, and claims, plus relevant FSI platforms and ISVs.
• Practical knowledge of Salesforce data models, Flow, Apex, APIs, MuleSoft, and enterprise integration patterns.
• Proven experience scoping and estimating complex engagements using WBS, effort estimates, delivery timelines, and risk assessments.
• Understanding of FSI regulatory and data privacy requirements, including KYC/AML, GDPR, and data residency.
• Strong client-facing, presentation, facilitation, and stakeholder-management skills, with experience in discovery workshops, proposals, and co-selling with Salesforce Account Executives.
• Ability to create sales enablement materials, mentor colleagues, and lead cross-functional pursuit teams.
• Salesforce Administrator certification or progress toward it, plus two relevant cloud certifications or progress toward them.

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.