Senior Salesforce Programme Manager

Fyre Global Ltd; Ringway; Hybrid; GBP 101,000 - 138,000; Full time

Job summary

Fyre Global Ltd is seeking a Senior Salesforce Programme Manager to lead a Manchester-based CRM migration project. Hybrid work arrangement with 2-3 days on-site and a fixed contract window of 3-6 months, going live around February.

You will own the programme plan, coordinate multiple workstreams, and ensure data migration, cutover readiness and training are aligned for a smooth go-live. The role demands credibility with senior stakeholders and a calm, decisive leadership style.

Qualifications

• Proven experience as a Programme Manager owning delivery of a Salesforce implementation or CRM migration.
• Ability to take over a programme in difficulty and bring it back under control.
• Strong data migration, cutover planning and go-live risk expertise.
• Experience in business readiness: training, communications and change management.

Responsibilities

• Own the programme plan, manage workstream leads and report to the board.
• Oversee data migration and drive the cutover to go-live in February target date.
• Define and own business readiness, including training and communications.
• Collaborate with senior stakeholders and manage risks to deliver a successful go-live.

Skills

Programme management

CRM migration

Stakeholder management

Risk management

Tools

Salesforce

Job description

Senior Salesforce Programme Manager - Manchester, Hybrid - Contract (3-6 months) - Outside IR35

A trusted pair of hands to land a delayed Salesforce migration.

A Manchester-based business is in the final stretch of a migration from Dynamics to Salesforce. Around 250 users are already across, testing is nearly complete, and go-live is targeted for February. The programme has run late and the board wants a credible, experienced Programme Manager to own it over the line and manage the highest-risk period: data migration and cutover.

This is a senior, accountable role. You'll own the programme plan, manage the workstream leads, and be the person the board can rely on.

What you'll be doing:

• Taking ownership of a programme that's behind schedule and bringing structure, grip and confidence to it
• Managing the data migration workstream lead and keeping the migration plan on track
• Creating and owning the cutover plan, which currently has no defined owner
• Owning business readiness (training, communications and change), pulling together the small teams currently covering these areas
• Making sure technical and business readiness are both in place for a February go-live
• Picking up the tail end of UAT and driving it to a clean close
• Scoping and sizing any descoped or deprioritised work into a clear phase two and hypercare plan
• Supporting the reshaping of the wider technology function, so post-go-live work is handed to the right people

What matters:

• Proven experience as a Programme Manager owning delivery of a Salesforce implementation or CRM migration
• Experience taking over a programme in difficulty and bringing it back under control
• Strong grasp of data migration, cutover planning and go-live risk
• Experience of business readiness: training, comms and change management
• Comfortable managing workstream owners and working with senior stakeholders up to board level
• A calm, credible presence and a track record as a safe pair of hands

Contract details:

• Outside IR35, with clearly defined deliverables
• 3-6 months initially, with go-live in February and a further phase of phase two and hypercare planning
• Hybrid, with 2-3 days a week on-site in Manchester (some flexibility for the right candidate)