Salesforce Programme Manager - FTC

PHMG; Manchester; On-site; GBP 73,000 - 106,000; Full time

Job summary

PHMG in Manchester is seeking a Tech Programme Manager to own delivery of a multi-system platform programme spanning Salesforce, Zuora and their integrations. You will manage technical and business workstreams across testing, data migration cutover and hypercare, ensuring readiness to adopt the new systems.

Your responsibilities include governing the end-to-end programme plan, tracking progress, managing risks and dependencies, and coordinating between technical and business teams to secure

Qualifications

• Governance and end-to-end programme plan ownership.
• Delivery management across cross-team workstreams.
• Scope, risk and change control facilitation and logging.
• Tech/business coordination between teams, requirements gathering, releases and training coordination.
• Test management with clear structure, testing, root-cause analysis feedback.
• Go-live, hypercare, and BAU handover planning and risk review.

Responsibilities

• Governance and planning: Own the governance cadence and end‑to‑end programme plan. Prepare steering materials and track resulting actions.
• Delivery management: Track weekly progress, enable cross‑team working and put mitigations in place where workstreams slip.
• Scope, risk and change control: Facilitate and log decisions on scope changes, risks, issues and dependencies.
• Tech/business coordination: Be the single voice between technical teams and business teams, gathering scope requirements where needed, coordinating releases, demos and test readiness, managing business readiness and training through dedicated resource
• Test management: Maintain a clear test structure and approach, driving testing and resolution, run the daily failure review and feed root‑cause analysis back to tech
• Go‑live, hypercare and BAU: Support cutover planning and risk review, set up the hypercare model, and manage handover into BAU product management within the technology teams

Job description

Duration: 6 months

We're looking for a Tech Programme Manager to own delivery of a multi‑system platform programme spanning Salesforce, Zuora and their integrations. You'll manage both technical and business workstreams across testing, data migration cutover and hypercare, ensuring technical and business readiness to adopt the new systems.

You’ll hold the programme view of delivery and risk while staying hands‑on to put solutions in place and remove blockers. Being a bridge between business and technical teams, managing and communicating with senior stakeholders, keeping the plan realistic, escalating early and maintaining clear record of decisions will be key.

Key responsibilities:

• Governance and planning: Own the governance cadence and end‑to‑end programme plan. Prepare steering materials and track resulting actions.
• Delivery management: Track weekly progress, enable cross‑team working and put mitigations in place where workstreams slip.
• Scope, risk and change control: Facilitate and log decisions on scope changes, risks, issues and dependencies.
• Tech/business coordination: Be the single voice between technical teams and business teams, gathering scope requirements where needed, coordinating releases, demos and test readiness, managing business readiness and training through dedicated resource
• Test management: Maintain a clear test structure and approach, driving testing and resolution, run the daily failure review and feed root‑cause analysis back to tech
• Go‑live, hypercare and BAU: Support cutover planning and risk review, set up the hypercare model, and manage handover into BAU product management within the technology teams

About PHMG:

Established in 1998, PHMG has grown from a renowned Manchester‑based business to the world’s leading audio branding agency – working with 36,000 clients in 54 countries across the globe. This expansive client list includes household names of the calibre of Samsung, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world‑class voice artistry and an exclusive Brand‑Sound‑Track™ – strengthening their business identity in the most memorable, emotive way.