Senior Sales Progression Lead | Own the Pipeline

Harte Recruitment - Property & Conveyancing Recruitment Specialists; Burnley; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

OTE up to £35k

Weekday hours 9:00-17:00

1 in 4 Saturdays 10:00-15:00

Mileage allowance 45p per mile

Job summary

Harte Recruitment is working with a growing estate agency in Burnley to appoint an experienced Senior Sales Progressor / Team Leader. You will oversee the full sales progression pipeline, manage an existing Progressor and act as the main point of escalation for complex transactions, delays and client concerns.

This hands-on leadership role offers autonomy to own the progression function, build relationships with buyers, solicitors and mortgage advisers, and shape how the team operates.

Qualifications

• Experience in team leadership or management is advantageous.
• Strong understanding of the residential sales process and property chains.
• Confident communicating with buyers, sellers, solicitors and mortgage advisers.
• Able to manage client expectations sensitively.
• Proactive, resilient and able to resolve complex transactions and escalations.
• Organised, commercially aware and confident taking ownership of a busy pipeline.
• Full UK driving licence and access to your own vehicle for Saturday work.

Responsibilities

• Take ownership of the sales progression pipeline from offer acceptance through to completion and key hand‑over.
• Oversee and support an existing Sales Progressor, helping manage workloads and maintain service standards.
• Act as the main point of escalation for complex transactions, delays and client concerns.
• Build strong relationships with buyers, sellers, conveyancers, solicitors and mortgage advisers.
• Proactively identify and resolve issues that could delay exchanges or completions.
• Manage property chains, keeping all parties informed and transactions moving forward.
• Provide regular, clear and reassuring updates to clients throughout the sales process.
• Oversee accurate progression records, file audits and transaction updates within Street CRM.
• Ensure AML and CDD requirements are completed and recorded appropriately.
• Support the wider branch team with incoming calls and front-of-house activity when required, particularly on Saturdays.
• Help maintain a consistently high standard of service across the sales progression function.

Skills

Team leadership

Residential sales process

Client relationship building

Problem solving

Tools

CRM systems

Job description

Harte Recruitment is working with a growing estate agency in Burnley to appoint an experienced Senior Sales Progressor / Team Leader. You will oversee the full sales progression pipeline, manage an existing Progressor and act as the main point of escalation for complex transactions, delays and client concerns.

This hands-on leadership role offers autonomy to own the progression function, build relationships with buyers, solicitors and mortgage advisers, and shape how the team operates.