Senior Sales Operations Manager

Tricentis; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Tricentis is seeking a Senior Sales Operations Manager to streamline and optimize sales processes, collaborating with leadership to enhance growth in a pre-IPO software environment. The ideal candidate is analytical and solution-oriented, with a strong background in sales operations and data analysis. This role offers a supportive environment and numerous development opportunities, along with benefits including a pension plan and private health insurance.

Benefits

Career path and professional development

Modern office space in the heart of London

Pension plan

Private health insurance

Group Life Insurance

Enhanced Statutory Maternity and Paternity Pay

Volunteer days

Vacation days

Flex/floating leave days

Qualifications

• 5+ years of related work experience ideally in $100M+ ARR SaaS company.
• Experience with data modeling and analysis.
• Ability to manage multiple, concurrent projects.

Responsibilities

• Enhance and refine end-to-end sales processes to drive efficiency.
• Develop and maintain standardized workflows across sales teams.
• Collaborate with finance on building productivity models.

Skills

Analytical Thinking

Project Management

Communication

Customer Service Orientation

Problem-Solving

Education

BA or BS degree in Finance

BA or BS degree in Accounting

BA or BS degree in Operations

BA or BS degree in Statistics

BA or BS degree in Computer Sciences

BA or BS degree in Information Systems

Tools

Salesforce

PowerBI

Clari

Tableau

Microsoft Office Suite

Job description

About the role:

In this high-growth, execution-focused company, the Senior Sales Operations Manager will support our sales leaders and sales teams through process optimization, GTM design planning , data analysis and financial modelling to support decision-making . Reporting directly to the Senior Director of Sales Operations for EMEA , this is an opportunity to partner closely with sales executives and senior leadership to help shape the growth trajectory of a fast-growing pre-IPO software company. The ideal candidate is collaborative, analytical, and solution-oriented.

As the EMEA Sales Operations Senior Manager , you will:

• Enhance business processes and advance the maturity of the Tricentis operating model.

• Analyze and refine end-to-end sales processes to drive efficiency, scalability, and revenue growth.

• Identify bottlenecks and implement automation and system enhancements to improve sales team productivity.

• Develop and maintain standardized workflows, ensuring alignment across global and regional sales teams.

• Make data driven recommendations to improve sales productivity and performance.

• Collaborate with finance on building, testing, and revising sales productivity and capacity models according to internal and external business trends.

• Participate in Go-To-Market strategy, building productivity and quota models according to strategic objectives.

• Build automated reports and dashboards that show trends and progress against business priorities.

• Collaborate with data visualization teams on producing actionable and accurate reporting that highlight business trends and inefficiencies.

• Seamlessly work with sales leaders to integrate KPI’s, Metrics that Matter, and analytical thinking into regular sales business reviews.

• Work directly with data integrity teams to identify data patterns and opportunities to improve reliability of data, retroactively and ongoing.

• Work cross-functionally with key stakeholders to improve collaboration and overall business process.

Qualifications:

• 5+ years of related work experience required, ideally in a publicly traded, or $100M+ ARR SaaS company.

• Experience working with field sales organizations, finance, accounting, planning and/or operations.

• Experience with data modeling and analysis.

• Microsoft Office Suite proficiency.

• Ability to self-manage, scope, prioritize & communicate operational work deliverables.

• Clear, succinct, "value add" communication style that helps internal partners quickly understand your goals and the benefits of operational practices by linking them to business improvement.

• Ability to interface with all levels of employees, from Executive level to employee base.

• Experience working in a fast paced, complex, and dynamic environment.

• Experience working with system architects, Data Warehouse and BI developers, translating business requirements into technical language and ensuring effective QA / UAT of data solution delivery.

• Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.

• Strong customer service orientation, analytical and problem-solving skills.

• BA or BS degree in Finance, Accounting, Operations, Statistics, Computer Sciences, or Information Systems

• Preferred but not required: Management Consulting experience, Big 4 Accounting Experience, MBA, CPA, Salesforce proficiency, PowerBI proficiency

• Preference for familiarity with Salesforce CPQ, Salesforce Communities, Clari, Tableau or PowerBI

• Ability to self-manage, scope, prioritize & communicate operational work deliverables.

• Ability to interface with all levels of employees, from Executive level to employee base.

• Experience working in a fast paced, complex, and dynamic environment.

• Experience working with system architects, Data Warehouse and BI developers, translating business requirements into technical language, and ensuring effective QA / UAT of data solution delivery.

• Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.

• Finish What We Start: Do what we say we are going to do.

• Move Fast: Create momentum and efficiency.

• Run Towards Change: Challenge the status quo.

• Serve Our Customers & Communities: Create a positive experience with each interaction.

• Solve Problems Together: We win or lose as one team.

• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

We offer:

• Supportive and engaged leadership team.
• Career path and professional & personal development.
• Modern and new office space in the heart of London
• Pension plan, Private health insurance and Group Life Insurance
• Enhance statutory Maternityand PaternityPay
• A number of leave offerings: volunteer days, vacation days, public holidays, and flex/floating leave days.
• And more!

If you are a passionate, proactive, and results-oriented individual looking for an exciting opportunity in a rapidly growing organisation, we invite you to apply. We look forward to reviewing your application and discussing how you can contribute to our continued success.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.

#LI-SS2