Senior Sales Operations Manager

Tricentis; London; On-site; GBP 50,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Sales Operations Manager to drive efficiency and scalability in sales processes. This role offers a unique opportunity to collaborate with senior leadership and sales teams, optimizing processes and implementing data-driven strategies to enhance productivity. You will be instrumental in shaping the growth trajectory of a fast-growing pre-IPO software company. If you thrive in a dynamic environment and possess strong analytical and problem-solving skills, this position could be your next big step. Join a supportive team that values innovation and collaboration, and contribute to a culture of excellence and customer service.

Benefits

Supportive leadership team

Career path development

Modern office space

Pension plan

Private health insurance

Group Life Insurance

Enhanced maternity and paternity pay

Volunteer days

Vacation days

Flexible leave days

Qualifications

• 5+ years of experience in a SaaS company, ideally publicly traded or $100M+ ARR.
• Experience with data modeling, analysis, and field sales organizations.

Responsibilities

• Enhance business processes and analyze end-to-end sales processes.
• Collaborate with finance to build and revise sales productivity models.

Skills

Data analysis

Process optimization

Communication skills

Project management

Problem-solving

Customer service orientation

Education

BA or BS degree in Finance, Accounting, Operations, Statistics, Computer Sciences, or Information Systems

MBA

CPA

Tools

Salesforce

PowerBI

Tableau

Microsoft Office Suite

Job description

About the role:

In this high-growth, execution-focused company, the Senior Sales Operations Manager will support our sales leaders and sales teams through process optimization, GTM design planning, data analysis and financial modelling to support decision-making. Reporting directly to the Senior Director of Sales Operations for EMEA, this is an opportunity to partner closely with sales executives and senior leadership to help shape the growth trajectory of a fast-growing pre-IPO software company. The ideal candidate is collaborative, analytical, and solution-oriented.

As the EMEA Sales Operations Senior Manager, you will:

1. Enhance business processes and advance the maturity of the Tricentis operating model.
2. Analyze and refine end-to-end sales processes to drive efficiency, scalability, and revenue growth.
3. Identify bottlenecks and implement automation and system enhancements to improve sales team productivity.
4. Develop and maintain standardized workflows, ensuring alignment across global and regional sales teams.
5. Make data-driven recommendations to improve sales productivity and performance.
6. Collaborate with finance on building, testing, and revising sales productivity and capacity models according to internal and external business trends.
7. Participate in Go-To-Market strategy, building productivity and quota models according to strategic objectives.
8. Build automated reports and dashboards that show trends and progress against business priorities.
9. Collaborate with data visualization teams on producing actionable and accurate reporting that highlights business trends and inefficiencies.
10. Seamlessly work with sales leaders to integrate KPIs, Metrics that Matter, and analytical thinking into regular sales business reviews.
11. Work directly with data integrity teams to identify data patterns and opportunities to improve reliability of data, retroactively and ongoing.
12. Work cross-functionally with key stakeholders to improve collaboration and overall business process.

Qualifications:

1. 5+ years of related work experience required, ideally in a publicly traded, or $100M+ ARR SaaS company.
2. Experience working with field sales organizations, finance, accounting, planning and/or operations.
3. Experience with data modeling and analysis.
4. Microsoft Office Suite proficiency.
5. Ability to self-manage, scope, prioritize & communicate operational work deliverables.
6. Clear, succinct, "value add" communication style that helps internal partners quickly understand your goals and the benefits of operational practices by linking them to business improvement.
7. Ability to interface with all levels of employees, from Executive level to employee base.
8. Experience working in a fast-paced, complex, and dynamic environment.
9. Experience working with system architects, Data Warehouse and BI developers, translating business requirements into technical language and ensuring effective QA / UAT of data solution delivery.
10. Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.
11. Strong customer service orientation, analytical and problem-solving skills.
12. BA or BS degree in Finance, Accounting, Operations, Statistics, Computer Sciences, or Information Systems.
13. Preferred but not required: Management Consulting experience, Big 4 Accounting Experience, MBA, CPA, Salesforce proficiency, PowerBI proficiency.
14. Preference for familiarity with Salesforce CPQ, Salesforce Communities, Clari, Tableau or PowerBI.

Tricentis Core Values:

1. Demonstrate Self-Awareness: Own your strengths and limitations.
2. Finish What We Start: Do what we say we are going to do.
3. Move Fast: Create momentum and efficiency.
4. Run Towards Change: Challenge the status quo.
5. Serve Our Customers & Communities: Create a positive experience with each interaction.
6. Solve Problems Together: We win or lose as one team.
7. Think Big & Believe: Set extraordinary goals and believe you can achieve them.

We offer:

1. Supportive and engaged leadership team.
2. Career path and professional & personal development.
3. Modern and new office space in the heart of London.
4. Pension plan, Private health insurance and Group Life Insurance.
5. Enhanced statutory Maternity and Paternity Pay.
6. A number of leave offerings: volunteer days, vacation days, public holidays, and flex/floating leave days.
7. And more!

If you are a passionate, proactive, and results-oriented individual looking for an exciting opportunity in a rapidly growing organisation, we invite you to apply. We look forward to reviewing your application and discussing how you can contribute to our continued success.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.

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