Senior Sales Operations Manager

Clarivate; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Sales Operations Manager to enhance operational efficiency within the sales team. This pivotal role involves supporting the sales leadership with forecasting, analysis, and strategic initiatives. You will collaborate with various departments to drive sales planning and performance metrics, ensuring that the sales teams are equipped for success. The ideal candidate will possess strong analytical skills, advanced proficiency in Excel and Salesforce, and a proactive approach to problem-solving. This is a fantastic opportunity to make a significant impact in a dynamic environment while working in a hybrid model that promotes work-life balance.

Qualifications

• 7+ years of experience with a focus on sales operations.
• Strong skills in Salesforce and advanced Excel required.

Responsibilities

• Support senior sales leadership with operational responsibilities.
• Manage weekly forecasts and provide KPI reporting.

Skills

Salesforce

Advanced Excel

Analytical Skills

Forecasting

Problem-Solving

Communication Skills

Data Organization

Multi-tasking

Education

BS degree

Degree in accounting or finance

Tools

Salesforce.com

PowerPoint

PowerBI

Job description

The role of the Senior Sales Operations Manager is to support the Clarivate EMEA IP (Intellectual Property) vertical sales leadership team with all operational related responsibilities within the Sales function. This ranges, but is not limited to, monthly forecasting to sales commission analysis. Support may also extend to other areas of the IP business as required.

About you…

• BS degree
• Minimum of seven years of work experience
• Minimum 4-5 years of advanced Excel skills and Salesforce experience
• Self-driven and detail oriented
• Strong analytical, forecasting and problem-solving skills
• Ability to multi-task and prioritize complex tasks under tight deadlines
• Clear, concise communication skills
• Ability to organize data from multiple data sources with data accuracy
• Ability to take initiative, collaborate with other teams, and prioritize time effectively to deliver high quality results in a timely manner
• Salesforce.com experience
• Intermediate to Advanced use of Excel and PowerPoint required

It would be great if you also have…

• Degree in accounting or finance a plus
• Past experience working in a sales operations role
• Demonstrated analytical, forecasting and problem-solving skills
• PowerBI experience a plus

What will you be doing in this role?

• Act as key business partner to senior sales leadership
• Lead key initiatives in partnership with key functions such as Finance, Sales Operations and Commissions
• Manage weekly forecast, identify trends, risks and opportunities to accurately forecast the business
• Manage Sales Planning process including quota setting and yearly sales plan
• Provide operational analysis with insights that support effective business decision making
• Provide KPI reporting including sales, forecasts, performance, trends and more
• Provide analysis and modeling in support of business initiatives, resource allocation and various KPIs
• Assist in building strong operational processes that help sales teams stay productive and successful
• Create dashboards and reports from scratch, as well as refine and update existing reports
• Perform ad-hoc analysis when required

About the team

This role reports into the Senior Director, Sales Operations and will work as part of the wider Sales Operations team for our IP Segment based globally. There will be additional collaboration with cross-functional teams throughout the business.

Hours of work

Full-time, permanent role based out of our London or Belgrade office on a hybrid basis, 2-3 days per week in the office.

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.