Senior Sales Manager - Leisure

Corinthia Hotels; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Highly competitive salary

29 paid holidays per annum

Complimentary dry cleaning of uniform

Complimentary meals on duty

Recognition programs & length of stay

Season ticket loan

Employee health and wellbeing program

Mental health workshops

Discounted Spa, F&B and accommodation

Discounted gym membership

Discounts across Corinthia portfolio

Free English classes

Corinthia inspired gifts for occasions

Enhanced maternity/paternity pay

Job summary

Corinthia London is seeking a Senior Sales Manager, Leisure with a track record in the luxury hotel sector to source, develop and manage high-value leisure business from the UK, Europe and Australia. You will focus on suites and penthouses, and engage with VIP groups and premium travel partners.

Ideal candidates have 4+ years in luxury hotel sales, exceptional English communication, and a client-focused ethos.

Qualifications

• Minimum 4 years in luxury hotel sales, ideally in the UK leisure market.
• Excellent written and spoken English with strong communication skills.
• Customer-focused and able to build long-term partnerships with high-value clients.
• Must hold a full clean driving licence.

Responsibilities

• Sourcing, developing and account managing leisure business from UK, Europe and Australia for Corinthia London.
• Focus on high-value suites and penthouses and VIP/leisure groups.
• Build preferred partnerships with Virtuoso, Traveller Made, high-end tour operators and DMCs.
• Maximise yield in line with sales department and Corinthia London objectives.

Skills

Communication skills

English proficiency

Empathy

Travel flexibility

Interpersonal confidence

Work under pressure

Resilience

Driving licence

Multilingual (European languages)

Job description

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The Senior Sales Manager, Leisure is responsible for sourcing, developing and account managing business from the UK, European and Australian Leisure Market for Corinthia London with a focus on high value business especially Suite and Penthouse Sales. Also a focus to also to include special interest groups and VIP groups eg Multigenerational families and any specialist interest/VIP leisure groups.

The above includes sourcing and account managing, preferred Partners/high end travel agencies, including Virtuoso and Traveller Made (excluding USA), high end Tour Operators eg A&K, Concierge companies eg Quintessentially and “on site” or DMCs specializing in FIT/individual leisure and or sports agencies also specialising in leisure

The Senior Sales Manager, Leisure must maximise yield in alignment with the strategic goals of the sales department and the objectives of Corinthia Hotel London.

ABOUT YOU

• Ideally 4 years working in the Luxury Hotel Segment preferably in the UK with a strong commercial and cultural of the UK Leisure Market, European and Australian Leisure Market.
• Strong communication and interpersonal skills
• A strong desire to learn and develop a career within luxury hospitality
• Excellent level of written and spoken English
• Empathy and care for your guests and colleagues
• Ability to work under pressure and respond in an appropriate time to client requests.
• Resilience to work in a fast-paced environment
• Pride and attention to detail in your work
• Takes pride in own professional grooming
• Professional and engaging personality
• Confidence & professionalism when interacting with high profile guests
• Ability to travel extensively in UK, Europe and Australia. Globally as required for Trade shows
• European Languages speaker would be a benefit but not a requirement
• Full clean driving license

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s elegant, uplifting grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.