Senior Sales Consultant

Molton Brown Limited; Portsmouth; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading retailer is seeking a Senior Sales Consultant for their Portsmouth store. This role involves team leadership, driving sales, and delivering exceptional customer service through a personalized selling approach. The ideal candidate will be a brand ambassador with a passion for luxury and excellent communication skills.

Benefits

50% staff discount on products

22 days holiday + Bank Holidays

Quarterly store bonus scheme

Free product allocation every quarter

Access to discounts from retailers

Enhanced family leave

Healthcare Plan

Wellbeing Support

Recognition Awards

Company Pension Scheme

Qualifications

• Minimum of 2 years experience in retail, preferably in a supervisory role.
• Strong communication skills with the ability to influence a team.
• Passion for luxury and brand values.

Responsibilities

• Oversee sales floor operations and motivate team to achieve sales targets.
• Provide personalized customer experiences through product knowledge and services.
• Assist with stock management and store cleanliness.

Skills

Communication

Leadership

Team Motivation

Customer Service

Personal Grooming

Job description

The Opportunity

We are looking for an experiencedSenior Sales Consultantto help lead the team at ourPortsmouth Store on a full-time (37.5 hour) basis.

As a key support to the management team, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI's. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.

What we are looking for

The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI's. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.

What we can offer you

• An hourly rate of£13.60
• A 50% staff discount to use on all of your favourite Molton Brown products
• 22 days holiday + Bank Holidays
• A day off for your birthday
• A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Company Pension Scheme
• Learning and development opportunities within our business and across our brands

#LI-KW1

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more:If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/

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