Senior Sales Associate I/ Keyholder - CE UK Westfield (40 Hours)

Tapestry, Inc.; City Of London; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Senior Sales Associate to join their dynamic team in London. This role is pivotal in driving sales and enhancing customer experiences in a luxury retail environment. As a brand ambassador, you will utilize your sales skills and passion for fashion to meet and exceed store goals. The ideal candidate will thrive in a fast-paced setting, demonstrating effective communication and teamwork while maintaining a high-energy presence on the sales floor. If you have a flair for luxury retail and a commitment to service excellence, this opportunity is perfect for you.

Qualifications

• Previous management experience in luxury retail preferred.
• Knowledge of current fashion trends and marketplace competition.

Responsibilities

• Achieve personal sales and productivity goals.
• Provide exceptional customer service and exceed expectations.

Skills

Sales Skills

Customer Service

Communication Skills

Teamwork

Fashion Knowledge

Education

High School Diploma

College Degree

Tools

Cash Register Systems

Mobile POS

Basic Computer Skills

Job description

Senior Sales Associate I/ Keyholder - CE UK Westfield (40 Hours)

Coach

London, LND, GB

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Primary Purpose

The Senior Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training. You will be responsible for meeting personal sales and productivity goals and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

Profile

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store
• Behave like a brand ambassador
• Model sales behaviors taught in company sales training programs
• Maintain high energy on the sales floor
• Consistently achieve sales goals
• Able to work with multiple customers simultaneously
• Consistently anticipate and meet customers’ needs
• Service all customers according to the Coach Approach standards
• Participate as a team member and encourage the team to meet and exceed performance standards
• Champion company initiatives and support management decisions
• Demonstrate professional ethics

Further Requirements

• Previous management experience in a luxury retail service environment (preferable)
• High school diploma or equivalent; college degree preferred
• Knowledge of current fashion trends and marketplace competition
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet)
• Effective communication skills (oral and written), ability to maneuver the sales floor, and meet moderate stockroom lifting and store climbing requirements
• Ability to work a flexible schedule, including nights, weekends, and holidays

Coach is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. Employment decisions are based on qualifications relevant to the position, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or other legally protected bases. Visit Coach at www.coach.com.

Job Segment: Brand Ambassador, Retail Sales, Marketing, Retail, Sales