Senior Sales Associate - Fashion

HARRODS; Greater London; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Store discounts

Restaurant discounts

Harrods benefits

Job summary

Harrods is seeking a dynamic Senior Sales Associate to be the face of one of our most prestigious brands within the Knightsbridge store. You will drive trade by building a loyal client base, host training sessions for the team, and deliver service that exceeds expectations.

You will also liaise with brand representatives and compile weekly reports to strengthen relationships. We offer a minimum salary of £31,700 plus monthly commission and access to Harrods benefits including generous discounts

Qualifications

• Proven ability to deliver best-in-class service in a luxury retail environment.
• Strong communication and interpersonal skills for client relationships.
• Experience driving sales through a loyal client base and training teams.
• Knowledge of fashion trends and product stories to inspire customers.

Responsibilities

• Drive trade by building a loyal client base and delivering exceptional service.
• Host and support training sessions for the wider team.
• Raise the brand profile and maximise sales and event opportunities.
• Compile detailed weekly reports and maintain strong external relationships.
• Collaborate with brand representatives and store teams to optimise visual standards.

Skills

Customer service

Sales excellence

Relationship building

Fashion knowledge

Visual merchandising

Job description

We are seeking a dynamic, creative, and passionate professional to join our team and lead the charge in making our brand even more iconic. If you have a genuine love for fashion, a keen eye for trends, and a talent for crafting compelling narratives, this could be the perfect opportunity for you.

You'll enjoy a package that includes a minimum salary of £31,700 + monthly commission, as well as access to our renowned Harrods benefits, including generous discounts across our store and restaurants.

About the Role

As a Senior Sales Associate you will be the face of one of our most prestigious brands, providing a holistic shopping experience that is as unique as it is memorable. You will drive trade through building a loyal client base, arranging and hosting training sessions for the wider team, and delivering exceptional service standards. You will raise the profile of the brand and build extensive networks across the store to maximise sales and eventing opportunities.

You will be the key point of contact with the brand representatives externally, compiling detailed weekly reports and building a trusted relationship.

About You

As a exceptional retail professional, you will not only specialise in your own brand but will also have an in-depth appreciation of the wider industry and Harrods itself. You are driven by passion for our customers and delivering best in class service. You do this by putting customers at the heart of everything you do, building long-lasting client relationships and demonstrating exceptional product and Harrods knowledge. You will deliver excellence through detail, with proven experience in ensuring impeccable Visual Merchandising standards as well as diligent stock management.

You will also have:

• Self-motivation and be naturally curious, you will be keen to develop your product and industry knowledge
• An out-of-the-box mentality, to surprise and delight customers with exceptional customer service and interpersonal skills
• Exceptional organisational skills to keep the shop floor running smoothly
• Outstanding communication skills both written and verbal
• Ability to engage analytical approaches in driving the business of your brand, and have a genuine passion and interest.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.