Sales Associate - Menswear

Harrods; United Kingdom; On-site; GBP 21,000 - 32,000; Full time

Job summary

Harrods is seeking outgoing and engaging sales associates for our Menswear department to create a magical, personalised experience for customers. You will help guests explore Sports, Outdoor, Loungewear, Contemporary, International and Designer collections and provide world-class service.

You will greet customers, offer styling advice, and assist in selecting the perfect products while upholding Harrods' iconic visual standards.

Qualifications

• Experience in fashion or hospitality.
• Strong customer service skills.
• Ability to demonstrate product knowledge.
• Evidence of meeting or exceeding sales targets.

Responsibilities

• Greet customers and provide a personalised shopping experience.
• Assist clients in selecting products to suit their needs.
• Maintain Harrods visual standards and store presentation.
• Aim to achieve individual and team sales targets.

Skills

Customer service

Sales

Teamwork

Adaptable

Job description

Our Harrods Menswear department is looking for outgoing, creative and engaging sales associates, creating a magical, personalised experience for our customers, whilst being a leading destination for the biggest brands. Our mission is to provide an inspiring experience for all our customers.

About the Role

Our menswear division consists of Sports, Outdoor, Loungewear, Contemporary, International and Designer collections.

Our sales associates will be working with a multitude of world renowned brands, whilst demonstrating our core values and striving to make anything possible for our customers.

You will be responsible for providing customers with exceptional customer service. This includes greeting customers, offering a personalised experience, assistance in selecting the perfect products for their needs, and maintaining the stores visual standards.

About You

You will be confident in carrying out exceptional service, this may include assisting clients, to meet their needs, styling for special occasions or simply bringing the Harrods magic to Menswear.

We can invest in your development to fill in some of the gaps and give you the tools needed to succeed, but you are passionate about people, Harrods, and providing world class customer service, going above and beyond to create moments of delight.

You will also:

• Have a passion for delivering exceptional customer service and sports
• Have the ability to demonstrate product knowledge to your clients
• Have proven experience within fashion or hospitality
• Be resilient, believing that anything is possible and can overcome challenges in front of you
• Be collaborative in your nature, and thrive as part of a team
• Enjoy the thrill of achieving sales targets

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe.

Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You: Help us make the impossible possible for our customers and we’ll do something remarkable for you.

As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart.

We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.

What makes you unique makes us exceptional.

Additional Information

Time Type: Permanent

Department: Fashion - Menswear (Paulina Nowicka)

As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers.

We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.