Senior Sales Assistant

360 Talent; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Commission & Bonus

Job summary

360 Talent is seeking a luxury menswear retail specialist for a prestigious Italian brand in London. You will deliver personalised client experiences, provide expert styling advice, and drive sales through proactive selling and relationship building.

The role focuses on tailoring, suits, and premium menswear, with a commitment to exceptional service and a refined store presentation. Excellent clienteling and a passion for Italian craftsmanship are valued.

Qualifications

• Experience in luxury or premium menswear retail.
• Track record of achieving sales targets and delivering outstanding customer service.
• Strong clienteling skills with high-end clientele.

Responsibilities

• Deliver an exceptional, personalised client experience, building strong relationships with local and international clientele.
• Provide expert styling advice and in-depth product knowledge across luxury menswear, focusing on tailoring and suiting.
• Drive sales and achieve targets through proactive selling, cross-selling, and upselling.
• Develop and maintain a loyal client base, nurturing long-term relationships and maximising client retention.
• Assist clients throughout the purchasing journey, offering expert advice on fit, styling, fabrics, and garment care.
• Maintain impeccable visual merchandising standards and ensure the boutique reflects the brand image.

Skills

Luxury retail

Sales targets

Clienteling

Upselling

Job description

Salary: up to £40,000 + great commission & bonus

About the Brand

Our client is a prestigious Italian menswear brand, celebrated for its distinctive style, exceptional craftsmanship, and heritage in luxury tailoring. With a strong reputation for quality and attention to detail, the brand offers sophisticated menswear collections combining traditional Italian tailoring with contemporary elegance.

Key Responsibilities

• Deliver an exceptional, personalised client experience, building strong and lasting relationships with local and international clientele.
• Provide expert styling advice and in-depth product knowledge across luxury menswear, with a particular focus on tailoring and suiting.
• Drive sales and achieve individual and store targets through proactive selling, cross-selling, and upselling.
• Develop and maintain a loyal client base, nurturing long-term relationships and maximising client retention.
• Assist clients throughout the purchasing journey, offering expert advice on fit, styling, fabrics, and garment care.
• Maintain impeccable visual merchandising standards and ensure the boutique reflects the brand's image.

Key Requirements

• Previous experience in luxury or premium menswear retail, ideally within tailoring, suiting, or formalwear.
• Proven track record of achieving sales targets and delivering outstanding customer service.
• Strong clienteling skills, with the ability to build and maintain relationships with high-end clientele.
• Excellent product knowledge and a genuine passion for menswear, craftsmanship, and Italian tailoring.
• Confident communication and interpersonal skills, with a polished and professional approach.

What's on Offer

• Competitive salary plus commission & bonus
• Opportunity to join a prestigious Italian luxury menswear brand.
• A refined working environment with a focus on craftsmanship, tailoring, and personalised service.