Senior Sales Advisor

JR United Kingdom; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A globally recognized luxury brand seeks a Senior Sales Client Advisor in Manchester. This role focuses on building relationships with high-value clients, driving sales through exceptional service, and demonstrating expertise in luxury products. Ideal candidates will have 2-3 years in luxury retail and strong communication skills.

Qualifications

• Minimum 2–3 years in luxury or premium retail, preferably with high-end fashion.
• Strong commercial awareness and proven ability to drive sales.

Responsibilities

• Build and maintain long-term relationships with high-value clients.
• Demonstrate deep understanding of luxury products to educate clients.
• Support day-to-day store operations and ensure visual merchandising meets standards.

Skills

Client Relationship Management

Sales Target Achievement

Product Knowledge

Communication Skills

Job description

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Senior Sales Client Advisor (Luxury retail)

• Manchester
• Permanent

Join a globally recognized luxury brand known for exceptional craftsmanship, distinctive design, and a unique cultural edge. With a strong presence in fashion, art, and music, the brand offers a high-end, personalized experience for clients seeking something beyond the ordinary.

Are you passionate about high-end fashion, exceptional service, and cultivating long-term relationships? This is your opportunity to become a key player in one of the most exclusive luxury retail environments in Manchester. You’ll be at the heart of a dynamic team, engaging with a loyal clientele and showcasing some of the most coveted pieces in the industry.

Key Responsibilities

Client Relationship Management

• Build and maintain long-term relationships with high-value clients through exceptional service and personalised clienteling.
• Consistently meet and exceed individual and team sales targets. Leverage product knowledge and consultative selling techniques to drive revenue.

Product Expertise

• Demonstrate deep understanding of luxury products, materials, and brand heritage to educate and inspire clients.
• Assist the store management in mentoring junior staff, fostering a team culture focused on performance and service excellence.

Operational Excellence

• Support day-to-day store operations, including inventory management, restocking, and ensuring visual merchandising meets brand standards.
• Provide a seamless and engaging experience before, during, and after purchase, including handling special requests and resolving concerns with professionalism.

Experience:

• Minimum 2–3 years in luxury or premium retail, preferably with high-end fashion, jewellery, or accessories.
• Strong commercial awareness and proven ability to drive sales in a KPI-driven environment.

Communication:

• Excellent interpersonal and communication skills; multilingualism is a plus.

Presentation:

• Impeccable grooming and presentation in line with a luxury retail environment.

Flexibility:

• Able to work flexible hours, including weekends and holidays, to meet the needs of the business.