Senior Sales Advisor

Sky; Liverpool City Region; On-site; GBP 27,000 - 35,000; Full time

Job summary

Sky Retail is seeking a Retail Advisor for their customer hub in Birkenhead. The role involves engaging with customers, delivering product demonstrations, and creating a welcoming environment. With a basic salary of £27,210 and additional perks, this position offers an exciting opportunity to connect customers with Sky's products and services.

Benefits

Exclusive discounts on Sky's products and services

Pension plan

Health and Wellbeing initiatives

Qualifications

• Exceptional people skills to build connections.
• Active listening to understand customer needs.
• Proactive and self-driven approach.

Responsibilities

• Engage with customers and deliver product demonstrations.
• Create an immersive experience for customers.
• Build an inclusive team culture.

Skills

People Skills

Active Listening

Proactive Approach

Sales Passion

Market Awareness

Job description

At Sky Retail, we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within the Pyramids shopping centre in Birkenhead.

• Salary: £27,210 basic salary with a competitive commission scheme on top
• Retail customer hub: Pyramids shopping centre in Birkenhead. (Sky store locator)
• Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We're always there for our customers, if the shopping centre is open, so are we.
• Benefits: Enjoy exclusive discounts on Sky's products and services, alongside a pension plan, Health and Wellbeing initiatives, and additional perks!

What you'll do:

We play a vital role in bringing Sky's products & services to life for our customers, creating an immersive experience and connecting them to more of what they love, every day.

• Our customer hubs have no barriers and no doors. You'll attract & distract passersby to engage in conversations, letting your personality shine.
• Find creative ways to engage with customers and deliver excellent service.
• Deliver demonstrations of Sky products and services, matching customers with their ideal package.
• Build an inclusive team culture where everyone can thrive and learn from each other.

What you'll bring:

• A proactive, self-driven approach with exceptional people skills. You excel at building connections, asking insightful questions, and demonstrating curiosity.
• Active listening skills to understand needs and provide solutions, ensuring customers feel valued.
• A passion for selling and creating opportunities through solutions.
• A keen interest in Sky's products and services, and market awareness.

Inclusion

Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we focus on who you are and your potential. We support all applicants and can make adjustments during our recruitment process.

Why wait?

Join Europe's leading media and entertainment brand with 24 million customers across 6 countries. Enjoy on-the-job training and support to start your journey with Sky.

Learn more about working with us on social media. Successful applicants will undergo a criminal record check, and depending on the role, past convictions may affect the offer.

We'd love to hear from you if you're interested in joining our team.