Senior SaaS Delivery Manager - Hybrid/Remote

External Posting; Greater London; Hybrid; GBP 59,000 - 74,000; Full time

Benefits offered by this job

Remote/hybrid flexibility

Career development opportunities

Diversity and inclusion commitment

Job summary

Rainforest Alliance seeks a Senior Delivery Manager to own complex technology projects from planning to execution, focusing on SaaS and Agile delivery for high-quality outcomes. You will drive accountability, manage scope, resources, risks, and dependencies, and collaborate with stakeholders and third parties to ensure reliable results.

You will report to the Solution Delivery Director and may take on additional change-project duties as needed.

Qualifications

• 5+ years senior delivery management experience.
• Expertise in Agile, SAFe, and Waterfall.
• Understanding of SaaS delivery, CI/CD, cloud deployment, SLAs, and integration.
• Familiarity with engineering and quality best practices, governance, and change.
• Degree in a relevant discipline; Agile/PM certifications; Cloud/DevOps awareness.

Responsibilities

• Plan delivery roadmaps with timelines, milestones, and dependencies.
• Governance: dashboards, risks and milestones, reporting to committees.
• Engage stakeholders and secure representation for decisions.
• Lead delivery of SaaS platforms and enterprise solutions using Agile and Waterfall where appropriate.
• Create onboarding guidelines and contribute to playbooks for risk and dependency management.
• Lead Agile squads and oversee Waterfall workstreams; resolve blockers with Product Owners and Tech Leads.
• Manage SaaS implementations and coordinate with vendors to achieve outcomes.
• Align initiatives to portfolio goals and budgets; manage cross-team dependencies and risks.
• Intervene in at-risk projects to accelerate progress and report delivery health.

Skills

Delivery management

Agile

SAFe

Waterfall

SaaS delivery

CI/CD

Cloud deployment

Governance

Education

Degree in a relevant discipline

Agile/PM certifications

Cloud/DevOps awareness

Tools

Jira

Confluence

Job description

Rainforest Alliance seeks a Senior Delivery Manager to own complex technology projects from planning to execution, focusing on SaaS and Agile delivery for high-quality outcomes. You will drive accountability, manage scope, resources, risks, and dependencies, and collaborate with stakeholders and third parties to ensure reliable results.

You will report to the Solution Delivery Director and may take on additional change-project duties as needed.