Senior Delivery Manager

External Posting; Greater London; Hybrid; GBP 59,000 - 74,000; Full time

Benefits offered by this job

Remote/hybrid flexibility

Career development opportunities

Diversity and inclusion commitment

Job summary

Rainforest Alliance seeks a Senior Delivery Manager to own complex technology projects from planning to execution, focusing on SaaS and Agile delivery for high-quality outcomes. You will drive accountability, manage scope, resources, risks, and dependencies, and collaborate with stakeholders and third parties to ensure reliable results.

You will report to the Solution Delivery Director and may take on additional change-project duties as needed.

Qualifications

• 5+ years senior delivery management experience.
• Expertise in Agile, SAFe, and Waterfall.
• Understanding of SaaS delivery, CI/CD, cloud deployment, SLAs, and integration.
• Familiarity with engineering and quality best practices, governance, and change.
• Degree in a relevant discipline; Agile/PM certifications; Cloud/DevOps awareness.

Responsibilities

• Plan delivery roadmaps with timelines, milestones, and dependencies.
• Governance: dashboards, risks and milestones, reporting to committees.
• Engage stakeholders and secure representation for decisions.
• Lead delivery of SaaS platforms and enterprise solutions using Agile and Waterfall where appropriate.
• Create onboarding guidelines and contribute to playbooks for risk and dependency management.
• Lead Agile squads and oversee Waterfall workstreams; resolve blockers with Product Owners and Tech Leads.
• Manage SaaS implementations and coordinate with vendors to achieve outcomes.
• Align initiatives to portfolio goals and budgets; manage cross-team dependencies and risks.
• Intervene in at-risk projects to accelerate progress and report delivery health.

Skills

Delivery management

Agile

SAFe

Waterfall

SaaS delivery

CI/CD

Cloud deployment

Governance

Education

Degree in a relevant discipline

Agile/PM certifications

Cloud/DevOps awareness

Tools

Jira

Confluence

Job description

POSITION: Senior Delivery Manager

LOCATION: We will only consider candidates legally authorized to work in the Netherlands or the UK.

WORKPLACE TYPE: Flexible hybrid working environment

CLOSING DATE: 08 November 2026

JOB LEVEL: 16

SALARY:

Netherlands salary range: €70,501 - €88,126

POSITION SUMMARY:

The Senior Delivery Manager takes full ownership of complex technology projects from planning through execution and handover, applying deep expertise in SaaS and Agile delivery for cost-effective, high-quality outcomes. You will drive accountability throughout the project lifecycle, proactively managing scope, resources, risks, and dependencies. The Senior Delivery Manager champions a strong delivery culture, collaborating closely with stakeholders, cross-functional teams, and third parties to ensure seamless, reliable outcomes and continuous improvement.

You will report to the Solution Delivery Director.

WHAT YOU WILL DO:

The Senior Delivery Manager may handle additional duties as needed to support change projects.

Planning and Roadmaps

Develop and maintain delivery plans with timelines, milestones, and dependencies.

Align quarterly and annual roadmaps to organisational objectives.

Identify and manage inter-team and vendor dependencies and delivery risks.

Governance and Reporting

Maintain dashboards tracking progress, velocity, risks, and milestones.

Ensure compliance with internal standards and industry benchmarks.

Use Jira and Confluence to manage backlogs and reporting. Report on delivery health and risks at committee meetings.

Stakeholder Engagement

Map and engage stakeholders, securing representation for decision-making.

Mediate team or stakeholder conflicts.

Communicate clear, focused updates to senior leaders.

Delivery Management

Lead the delivery of SaaS platforms and enterprise solutions using fit-for-purpose methodologies, prioritising Agile approaches.

Document processes and standards for Agile and Waterfall teams.

Create onboarding guidelines and contribute to playbooks for risk and dependency management.

Lead Agile squads and oversee Waterfall workstreams, resolving blockers and partnering with Product Owners and Technical Leads.

Take ownership of all aspects of SaaS implementation, managing stakeholder and vendor collaboration to drive successful outcomes.

Align initiatives to portfolio goals and budgets.

Coordinate across teams and vendors, managing dependencies and risks.

Intervene in at-risk projects to troubleshoot and accelerate progress.

Represent delivery health at portfolio forums.

WHAT YOU BRING:

5+ years senior delivery management experience.

Expertise in Agile, Scaled Agile (SAFe), Waterfall.

Understanding of SaaS delivery, CI/CD, cloud deployment, SLAs, and integration.

Familiarity with engineering and quality best practices, governance, and change.

Degree in a relevant discipline; Agile/PM certifications; Cloud/DevOps awareness.

BENEFITS OF WORKING AT THE RAINFOREST ALLIANCE:

Be a part of a global organization with an impactful mission and a collaborative, respectful, and accountable culture.

Enjoy opportunities for professional growth and career development.

Benefit from remote working flexibility and flexible hybrid working environment.

Prioritize your wellbeing. We have numerous ways to promote work-life balance.

The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.