Senior SaaS Account Strategist

diligentcorporation; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Global teams

Competitive benefits

Job summary

Diligent is seeking a Senior Account Manager to drive revenue growth and deepen customer engagement in the UK market. You will manage the full sales cycle, from prospecting to closing, while aligning complex solutions to customer needs and strategic priorities.

You will build trusted relationships with senior stakeholders, forecast accurately, and collaborate across teams to deliver value and expansion opportunities. This is a hybrid role with a strong emphasis on outcomes and growth.

Qualifications

• 4+ years in account management and new business growth.
• Experience with MEDDIC, Challenger, and command of the message.

Responsibilities

• Proactively build knowledge of Diligent’s products, solutions, strategy and priorities.
• Prospect new and existing business within designated vertical/territory for complex accounts with longer sales cycles.
• Adopt a solutions selling approach, understanding customer needs and aligning to the Diligent One Platform.
• Develop deep relationships with prospects and customers by being customer-focused and delivering on commitments.
• Create and execute account plans to meet revenue targets and collaborate with stakeholders to win deals.
• Coordinate Sales stakeholders to prioritize actions for multiple accounts based on needs and risks.
• Develop business plans that generate new opportunities and upsells with customers.
• Provide feedback loops to product management and marketing on customer pain points.
• Demonstrate sales excellence by managing end-to-end cycle from opportunity to close.

Skills

Account management

SaaS sales

MEDDIC

Challenger method

Stakeholder influence

Forecasting

Prospecting

Negotiation

Relationship building

Tools

SFDC (Salesforce)

Job description

Diligent is seeking a Senior Account Manager to drive revenue growth and deepen customer engagement in the UK market. You will manage the full sales cycle, from prospecting to closing, while aligning complex solutions to customer needs and strategic priorities.

You will build trusted relationships with senior stakeholders, forecast accurately, and collaborate across teams to deliver value and expansion opportunities. This is a hybrid role with a strong emphasis on outcomes and growth.