Senior Risk & Assurance Manager EU/UK

Trustly, Inc; City Of London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Holiday allowance

Team outings

Parental leave top-up

On-site perks

Wellbeing allowance

Additional benefits

Job summary

Trustly is expanding its Risk and Compliance Assurance function in the Second Line of Defence. We seek a Senior Risk and Assurance Manager to own risk across Trustly's EU and UK regulated entities, aligning with the Global Enterprise Risk Management framework.

You will lead entity-level assurance, ensure local regulator expectations are met, and report findings to Boards. This role requires experience with regulated financial/payment institutions and regulator engagement.

Qualifications

• 5+ years experience in compliance assurance and/or second-line risk roles.
• Payments sector experience preferred.
• Experience engaging with EU and/or UK financial supervisory authorities is desired.
• Ability to lead end-to-end assurance reviews; planning, scoping, reporting and issue validation, including knowledge of control testing methodologies, sampling, issue rating, and evidence standards.
• Strong written and verbal communication skills for Boards and regulators.
• Knowledge of the three-lines model and the independence boundary between second and third line.

Responsibilities

• Manage assurance at an entity level for Trustly's EU and UK regulated entities and be responsible for risk in these entities.
• Own a single view of the second-line control and risk environment across Trustly's EU and UK regulated entities, including KRI reporting.
• Confirm local regulatory applicability of domain testing scope and methodology.
• Own the assurance opinion, reporting of findings, and risk view to entity Boards and local management teams.
• Contribute to annual assurance planning with domain assurance managers.
• Serve as primary contact to EU/UK regulators on risk and assurance matters.
• Support Internal Audit through transparent audit trails and risk-accepted testing cadence.

Skills

Compliance assurance

Second-line risk management

Regulatory engagement

Communication to senior management

Job description

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays.

ABOUT THE ROLE

We are building a dedicated Risk and Compliance Assurance function in the Second Line of Defence, and we are seeking a Senior Risk and Assurance Manager to own a single view of the second-line risk and control environment across Trustly's EU and UK regulated entities.

As the Senior Risk and Assurance Manager, you will lead entity-level assurance and second-line risk oversight for Trustly's EU and UK regulated entities, supported by the Global Enterprise Risk Management framework. This role will be part of a wider community of risk and assurance managers, which will also cover specific compliance domains (such as Financial Crimes Prevention, Safeguarding, Consumer Protection, ICT and Resilience).

The focus of this role is the regulated entities in the UK and EU. You will confirm that domain testing reflects local requirements and local regulator expectations, and report findings to the entity Boards. You will serve as the primary point of contact for UK and EU regulators on risk and assurance matters.

This role is suited to a seasoned assurance, compliance, and/or second-line risk professional with experience in regulated financial/payment institutions, ideally with experience of engaging with regulators.

What you'll do

• Manage assurance at an entity level for Trustly's EU and UK regulated entities, and be responsible for risk in these entities.
• Own a single view of the second-line control and risk environment across Trustly's EU and UK regulated entities, and contribute to standardised reporting including Key Risk Indicators and unified tracking.
• Confirm the local regulatory applicability of domain testing scope and methodology.
• Own the assurance opinion, reporting of findings, and the risk view to each entity Board and local management team, and support what the entity Compliance lead attests to.
• Contribute to the annual assurance planning through active engagement in an assurance forum, jointly reviewing and signing off scope with the relevant domain assurance managers.
• Serve as a primary point of contact toward the relevant EU and UK regulators/supervisors on risk and assurance matters, representing the function confidently and credibly.
• Support Internal Audit's reliance assessment by maintaining a transparent, evidenced audit trail per test, and document any risk-accepted changes to testing cadence.

WHO YOU ARE

• 5+ years experience as a compliance assurance and/or second-line risk manager
• Payments sector experience preferred
• Experience engaging with EU and/or UK financial supervisory authorities is desired
• A confident and articulate approach, demonstrating an ability to represent the risk and assurance function credibly and build productive relationships across business teams, and to advise and collaborate with stakeholders at various levels, including senior management and Board members.
• Sound understanding of the EU and UK regulatory landscape relevant to payment institutions
• Ability to lead end-to-end assurance reviews; planning, scoping, reporting and issue validation, including knowledge of control testing methodologies, sampling, issue rating, and evidence standards.
• A firm grasp of the three-lines model and the independence boundary between second and third line, with the judgement to keep assurance independent.
• High attention to detail in the preparation of control findings and management-level documentation.
• Exceptional written and verbal communication skills, with the ability to clearly explain complex concepts and present to senior leadership, Boards, and regulators.
• Willingness to work flexibly to collaborate with team members across different time zones.

WHAT WE OFFER

At Trustly, you will have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we are shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You will be challenged and empowered to grow, making a real impact every step of the way.

Our team is as diverse as the global footprint we serve. At Trustly, we foster a workplace where everyone feels they belong-a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work.

Our Fantastic Benefits (varies by location)

• 20 to 30 days of holiday to support a healthy work-life balance
• Monthly team outing allowance to enjoy social events with your colleagues
• Parental leave top-up additional support for new parents
• On-site perks to make your workday smoother
• Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
• PLUS additional benefits designed to enhance your work-life experience!

Shape Your Role and Make an Impact

Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We're looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.