Senior RevOps Associate

Cint; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A research technology company in Greater London seeks a Senior RevOps Associate to support commercial operations. This role involves managing CRM systems like Salesforce, collaborating with commercial teams to enhance processes, and delivering actionable insights for revenue growth. The ideal candidate should possess strong communication, organizational, and problem-solving skills, with an emphasis on optimizing CRM and commercial tools. This position requires balancing multiple priorities effectively and developing relationships across teams.

Qualifications

• Experience in revenue operations or related field is an advantage.
• Experience with CRM systems, Salesforce preferred.
• Strong written and verbal communication skills.
• Detail-oriented and organized with problem-solving mindset.
• Ability to balance multiple priorities.

Responsibilities

• Assist in updating and maintaining the CRM system.
• Work with RevOps analytics on reporting and dashboards.
• Ensure that commercial processes are followed consistently.
• Support lead assignment and tracking processes.
• Help maintain commercial tools and technologies.
• Develop trusted working relationships with team managers.
• Serve as a liaison between teams for communication.
• Schedule and help deliver training sessions.

Skills

Communication skills

Detail-oriented

Problem-solving skills

Organizational skills

Time management skills

Tools

Salesforce

Job description

Overview

Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 130 countries.

At Cint, we are committed to innovation and are rapidly expanding our portfolio of data solutions to power the next generation of insights. We are looking for passionate, results-oriented leaders to join us on this journey.

Job Description

The Senior RevOps Associate is responsible for supporting the day-to-day operational needs of the commercial teams. Working closely with the RevOps team and commercial teams to ensure processes are consistently followed and tools are used effectively to achieve growth objectives.

Reporting to the RevOps Director, this role plays a key part in collaborating with Commercial teams by delivering enhancements, development and improving adoption of the CRM system and tech stack including Salesforce, Conversation Intelligence, prospecting and outreach tools to drive sales effectiveness, performance and overall revenue growth. Collaborating with Commercial Sales leaders and managers, the Senior RevOps Associate helps optimize revenue operations to achieve growth objectives and collaborate cross-functionally to improve alignment across departments. The Senior RevOps Associate will primarily support the Exchange GSA and Key Accounts as well as the Exchange Delivery teams.

Key responsibilities

• CRM Management & Support: Assist in updating and maintaining the CRM system (e.g., Salesforce) to ensure data accuracy and consistency. Partner with commercial teams to support CRM adoption, ensure processes are followed, provide troubleshooting assistance and deliver training as needed. Identify enhancements and technical improvement requests, assist with case management, logging incidents with accuracy, coordinating with the Salesforce technical team, Revenue Operations team and other business applications teams as required to drive timely resolution to completion.
• Commercial Reporting & Insights: Work with RevOps analytics on reporting and dashboards to track commercial metrics such as pipeline health, quota attainment, lead conversion and forecasting accuracy in CRM and other platforms. Highlight trends and work with RevOps Director to provide actionable insights to commercial leadership.
• Commercial Process Support: Ensure that commercial processes are followed consistently, systems and tools are adopted, utilized effectively and best practice is shared. Work with the commercial teams to identify and implement any changes or improvements.
• Lead Management & Routing: Support lead assignment, routing and tracking processes to ensure leads are distributed appropriately and followed up on in a timely manner. With support from Marketing Ops work with sales teams to optimize lead generation and conversion efforts.
• Commercial Technology Support: Help to maintain commercial tools and technologies that support the customer journey, such as automation tools, CRM plugins, and sales productivity systems. Ensure the commercial teams are trained and usage is accurately reported to aid adoption of and value from the technologies.
• Building Rapport: Develop trusted and productive working relationships with team managers and senior sales leaders, providing consistent and reliable support to drive collaboration.
• Cross-functional Collaboration: Serve as a liaison between teams to ensure efficient communication and alignment on operational priorities & shared goals. Support cross-departmental initiatives that impact RevOps and its customers.
• Documentation & Training: Schedule and help deliver training sessions alongside RevOps Director & Revenue Enablement. Assist in creating and maintaining documentation related to commercial processes, best practices, and commercial systems.

Qualifications

• Experience in revenue operations, sales operations, sales support, customer experience or a related field is an advantage but not essential.
• Experience with CRM systems (e.g., Salesforce preferred).
• Strong written and verbal communication skills, with the proven ability to work cross-functionally and communicate clearly and effectively with managers, stakeholders and diverse teams.
• Detail-oriented and highly organized, with strong problem-solving skills and mindset to creatively address challenges.
• Strong organizational and time management skills, with the ability to effectively balance multiple priorities. Demonstrates a passion for delivering high-quality service and the adaptability to respond to evolving customer and business needs.

Additional Information

The Senior RevOps Associate is essential in ensuring the smooth functioning of revenue operations, supporting the commercial teams with accurate data, optimized processes, and actionable insights that contribute to overall commercial success and revenue growth.

Our Values

• Collaboration is our superpower
  We uncover rich perspectives across the world
• Innovation is in our blood
  We’re pioneers in our industry
• We do what we say
  We’re accountable for our work and actions
• We are caring
  We learn from each other’s experiences

More About Cint

We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.

In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.

Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)

Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.