Senior Retail Sales Advisor Breguet Boutique

SWATCH GROUP; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury watch brand is seeking a Senior Retail Sales Advisor to enhance client experiences and achieve sales targets. This role involves maintaining high standards of service, supporting sales activities, and fostering long-term client relationships in a prestigious retail environment.

Qualifications

• Previous sales experience in luxury retail concessions.
• Strong interest in Fine Watchmaking and Arts de Vivre.
• Team player with a positive attitude.

Responsibilities

• Provide excellent client experience and timely follow-up for prospective clients.
• Participate in maintaining the boutique and product displays.
• Support colleagues in sales activities and adhere to security guidelines.

Skills

Client service skills

Attention to detail

Interpersonal skills

Entrepreneurial spirit

Passion for learning

Interest in Fine Watchmaking

Job description

The company

Founded in 1775 in Paris by Abraham-Louis Breguet, Breguet is one of the oldest surviving watchmaking houses and a pioneer of numerous inventions such as the tourbillon, the first automatic watch, and the first wristwatch. Breguet initiated the neo-classical style in watchmaking with the introduction of guillochage and the renowned Breguet hands. His creation of a refined and legible design became the trademark of Breguet and has inspired the aesthetic and trends of many timepieces since.

This innovative spirit captivated numerous personalities from the world elites. Napoléon Bonaparte, Marie Antoinette, King George III, Sir Winston Churchill, and Rossini are some of the notable Breguet clients.

Job Description

Main Function

The Senior Retail Sales Advisor provides exceptional experiences for all concession visitors to build long-term relationships and achieve sales targets. Working with colleagues, the Assistant Concession Manager, and the Blancpain management team, the Retail Sales Advisor helps ensure every client experiences the high level of service worthy of a Blancpain timepiece.

Key Responsibilities

• Sales and Business Development:
  • Provide excellent client experience and timely follow-up for prospective clients and owners to achieve sales targets.
  • Propose clients for and participate in local activation events aligned with the Brand Universe.
  • Support colleagues in sales activities by preparing invoices, gifts, and packaging.
  • Ensure requests and inquiries (online, email, phone) are followed up promptly.
  • Develop and maintain high-level sales techniques and watchmaking knowledge.
• Concession Operations:
  • Participate in maintaining the boutique: product displays, props setup, etc.
  • Understand and adhere to all operating and security guidelines.
  • Follow security protocols and proper maintenance of stock timepieces.

Profile

• Previous sales experience in luxury retail concessions.
• Excellent client service skills and attention to detail.
• Entrepreneurial spirit to develop business and build long-lasting client relationships.
• Team player with good interpersonal skills and a positive attitude.
• Intellectual curiosity and a passion for learning.
• Strong interest in Fine Watchmaking and Arts de Vivre.

Languages

Arabic