Senior Retail Installations & Projects Lead (Hybrid)

100percentgroup; Manchester; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

25 holidays per annum

Health plan

Pension salary exchange

Death in service

Lunch paid

Social & charity events

Job summary

100percentgroup is seeking a Senior Project Manager to lead end-to-end delivery of retail experiences, guiding a small team and owning the entire lifecycle from planning to delivery. You will ensure exceptional service, strong customer experience and commercial results while maintaining quality, safety and sustainability standards.

You will oversee scheduling, logistics and on-site activity, coordinate resources, and manage client relationships to achieve successful project outcomes and

Qualifications

• Proven experience managing projects end-to-end, ideally within a retail installations environment.
• Previous people management experience leading a small team desirable.
• Strong attention to detail and organisational skills.
• Excellent communication skills (written and verbal).
• Good IT skills, including Microsoft Office (Word, Excel).

Responsibilities

• Lead end‑to‑end delivery of retail projects, ensuring exceptional service, customer experience and commercial outcomes.
• Carry out core people management responsibilities for a small team, leading, motivating, managing and developing to deliver high performance and engagement.
• Own project planning, including scope, timelines, resourcing and delivery plans to ensure delivery within budget.
• Coordinate logistics, transport, inventory, returns and on‑site activity.
• Schedule, brief and manage field resources, including training, health & safety and compliance.
• Oversee project systems and tools (e.g. Team Haven, PHQ, Clarity, Mintsoft).
• Act as the primary point of contact for clients and key stakeholders.
• Identify, manage and mitigate project risks and issues proactively.
• Monitor quality throughout delivery and ensure projects meet brief and sign‑off requirements.
• Communicate project progress, milestones and risks to senior stakeholders.
• Ensure smooth project close‑out with learnings captured and shared.
• Build and maintain strong internal and external relationships.

Skills

Project management

Leadership

Communication skills

Stakeholder management

Attention to detail

Tools

Team Haven

PHQ

Clarity

Mintsoft

Job description

100percentgroup is seeking a Senior Project Manager to lead end-to-end delivery of retail experiences, guiding a small team and owning the entire lifecycle from planning to delivery. You will ensure exceptional service, strong customer experience and commercial results while maintaining quality, safety and sustainability standards.

You will oversee scheduling, logistics and on-site activity, coordinate resources, and manage client relationships to achieve successful project outcomes and