Senior Retail Experience Project Manager

100% Group Ltd; Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Attractive starting salary

Hybrid working with on-site 2 days awk

Minimum 25 holidays per annum

Medicash Proactive Health Cash Plan

Paid hour for lunch

Enhanced Family Friendly Policies

Social & Charity events

Pension Salary Exchange Scheme

Death in Service Cover 3 x Annual

Job summary

100% Group Ltd in Manchester is recruiting a Senior Project Manager to lead end-to-end delivery of retail experiences. You will manage a small team, own project lifecycle from brief to sign-off, and ensure exceptional service, quality, safety and sustainability standards.

You will coordinate logistics, timelines, resourcing and client relationships to achieve commercial outcomes while maintaining strong internal collaboration and a proactive approach to risk management in a fast-paced

Qualifications

• Proven experience managing projects end-to-end
• Previous people management experience leading a small team desirable
• Strong attention to detail and organisational skills
• Excellent communication skills (written and verbal)
• Good IT skills, including Microsoft Office (Word, Excel)
• Ability to work calmly and efficiently in a fast-paced environment

Responsibilities

• Lead end-to-end delivery of retail projects, ensuring exceptional service, customer experience and commercial outcomes
• Carry out core people management responsibilities for a small team, leading, motivating, managing and developing to deliver high performance and engagement
• Own project planning, including scope, timelines, resourcing and delivery plans to ensure delivery within budget
• Coordinate logistics, transport, inventory, returns and on-site activity
• Schedule, brief and manage field resources, including training, health & safety and compliance
• Oversee project systems and tools (e.g. Team Haven, PHQ, Clarity, Mintsoft)
• Act as the primary point of contact for clients and key stakeholders
• Identify, manage and mitigate project risks and issues proactively
• Monitor quality throughout delivery and ensure projects meet brief and sign-off requirements
• Communicate project progress, milestones and risks to senior stakeholders
• Ensure smooth project close-out with learnings captured and shared
• Build and maintain strong internal and external relationships

Skills

Project management

People management

Attention to detail

Organisational skills

Communication skills

Calm under pressure

Tools

Microsoft Office

Job description

100% Group Ltd in Manchester is recruiting a Senior Project Manager to lead end-to-end delivery of retail experiences. You will manage a small team, own project lifecycle from brief to sign-off, and ensure exceptional service, quality, safety and sustainability standards.

You will coordinate logistics, timelines, resourcing and client relationships to achieve commercial outcomes while maintaining strong internal collaboration and a proactive approach to risk management in a fast-paced