Senior Residential Support Worker - Children's Residential Home

SuperHiring; Eastbourne; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Private Healthcare

Gym membership contributions

Career development opportunities

Company sick pay

Pension scheme

Public transport/parking support

Daily staff meals

Job summary

SuperHiring is seeking a Senior Residential Support Worker for an Ofsted-registered children’s home in Eastbourne. You will lead shifts, support team members, and help young people become more independent in a safe, therapeutic environment.

The role requires experience with children and young people, safeguarding knowledge, and a trauma-informed, child-centred approach. Flexible shifts include days and nights across 24/7 operation.

Qualifications

• Experience working with children and young people.
• Previous experience within residential childcare or a similar care setting.
• Level 3 Diploma in Residential Childcare (or equivalent).
• Strong safeguarding knowledge and understanding of professional boundaries.
• Ability to remain calm, regulated and solution-focused under pressure.
• Strong communication and interpersonal skills.
• Trauma-informed and child-centred approach to care.
• Ability to support and guide less experienced staff.
• Flexible to work evenings, weekends and bank holidays.

Responsibilities

• Lead practice on shift, supporting the Team Leader to maintain safe and consistent care delivery.
• Support and guide Coaches during shifts, promoting accountability and high standards of care.
• Ensure care plans, risk assessments and PBS strategies are followed.
• Respond appropriately to incidents and safeguard procedures.
• Support young people with emotional regulation, behaviour management and daily routines.
• Build trusting, professional relationships with young people.
• Act as a key worker to help young people achieve positive outcomes.
• Contribute to care planning, reviews and outcome tracking.
• Promote trauma-informed and therapeutic care approaches.

Skills

Experience working with children and 2

Education

Level 3 Diploma in Residential Childcare (or equivalent)

Job description

Senior Residential Support Worker - Children's Residential Home (BBBH310) Eastbourne, England

Salary: GBP15.9 - GBP19.87 per hour

Senior Residential Support Worker - Ofsted Registered Children’s Residential Home

Job Title: Senior Residential Support Worker
Pay: £15.90- £19.87 per hour
Location: Eastbourne
Working Pattern: Day or Night Shifts Available

About The Role:

In this role you will help young people become more independent and grow personally through various enjoyable activities within a safe environment. This is a truly rewarding opportunity where you have a fulfilling chance to positively influence the lives of vulnerable children and young people who have experienced trauma, instability and adversity.

As a Senior Residential Support Worker, you will play a vital role in creating a therapeutic, nurturing and structured environment where young people feel understood, supported and cared for within a Ofsted Registered Children's Home in Eastbourne, which is rated "Good".

You will work closely with Team Leaders and management to create a stable, nurturing and structured environment where young people feel safe, understood and supported to achieve positive outcomes.

The home is a 6 bed children’s residential home supporting young people aged 4 to 16 with a range of complex and additional needs, including Autism Spectrum Disorder (ASD), ADHD, epilepsy, dysphagia and challenging behaviours. Some young people may be non-verbal and use communication methods such as PECS, Makaton or AAC devices.

Within this home, the young people are energetic, playful and love activities, therefore we are looking for compassionate, active and emotionally intelligent individuals who are committed to making a positive difference in the lives of young people.

What We Offer:

• Private Healthcare and 24/7 GP Access with Vitality
• Fully Funded Level 3 and Level 5 Qualifications
• Clear Career Pathways with Higher Salaries
• £40 per month Gym Membership Contributions / Fitness Classes
• Enhanced Maternity / Paternity / Adoption Packages
• Free Access to Flexible and Unlimited Therapeutic Support
• Birthday Paid Off
• Free or Subsidised Parking
• Enhanced Overtime Rates
• Company Bonus Scheme
• Free Meals on Every Shift including Snacks and Refreshments in Offices
• Blue Light Card Membership Included
• Company Sick Pay Policy (Above Statutory)
• Pension Scheme
• Frequent Company Events

About You:

• Experience working with children and young people
• Previous experience within residential childcare or a similar care setting
• Level 3 Diploma in Residential Childcare (or equivalent)
• Strong safeguarding knowledge and understanding of professional boundaries
• The ability to remain calm, regulated and solution focused under pressure
• Strong communication and interpersonal skills
• A trauma informed and child centred approach to care
• The ability to support and guide less experienced staff
• A commitment to delivering outstanding care and outcomes for young people
• Flexibility to work shifts including evenings, weekends and bank holidays

Key Responsibilities:

As a Senior Residential Support Worker you will:

• Lead practice on shift, supporting the Team Leader to maintain safe and consistent care delivery
• Support and guide Coaches during shifts, promoting accountability and high standards of care
• Ensure care plans, risk assessments and PBS strategies are consistently followed
• Respond appropriately to incidents and elevate concerns in line with safeguarding procedures
• Support young people with emotional regulation, behaviour management and daily routines
• Build trusting, professional and therapeutic relationships with young people
• Act as a key worker, supporting young people to achieve positive outcomes
• Contribute to care planning, reviews and outcome tracking
• Support engagement in education, routines and meaningful activities
• Maintain accurate records, incident reports and regulatory documentation
• Promote trauma informed, child centred and therapeutic care approaches
• Contribute to reflective practice, team meetings and staff development
• Maintain a safe, clean and homely environment within the home
• Administer medication safely in line with training and policy
• Work flexibly across different homes within the service where required

This home operates a 24 hour, 365 day service. You have the choice of working Day Shifts or Night Shifts. The shift patterns are as follows:

Day Shifts

• 1 day on, 2 days off (rolling rota)
• 07:30am – 10:30pm (15 hour shifts)

Waking Night Shifts

• 2 nights on, 2 nights off (rolling rota)
• 10:00pm – 08:00am (10 hour shifts)

Safer Recruitment

All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.