Senior Residential Support Worker - Children's Home

SuperCare Residential; Eastbourne; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Private healthcare

Career progression

Gym membership

Pension scheme

Blue Light Card

Free meals on shift

Staff events

Sick pay above statutory

Parking

Job summary

SuperCare Residential in Eastbourne is seeking a Senior Residential Support Worker. You will lead shifts, support a small number of young people aged 13–17, and work within a Good-rated Ofsted registered home. The role combines compassionate, trauma-informed care with professional boundaries to improve outcomes.

You will implement individual care plans, risk assessments and positive behaviour support strategies while guiding less experienced staff and promoting a safe, therapeutic environment.

Qualifications

• Experience working with children and young people in care settings.
• Strong safeguarding knowledge and professional boundaries.
• Trauma-informed, child-centred approach to care.
• Able to remain calm and solution-focused under pressure.

Responsibilities

• Lead on shift and support the Team Leader to maintain safe care.
• Guide coaches, ensure care plans and risk assessments are followed.
• Respond to incidents per safeguarding procedures.
• Support emotional regulation and daily routines for young people.
• Maintain records and contribute to care planning and reviews.
• Administer medication safely as trained.

Skills

Childcare experience

Safeguarding knowledge

Communication skills

Trauma-informed approach

Interpersonal skills

Ability to remain calm under pressure

Education

Level 3 Diploma in Residential Childcare

Job description

Senior Residential Support Worker - Ofsted Registered Children's Residential Home

Job Title: Senior Residential Support Worker Pay: £15.90- £19.87 per hour Location: Eastbourne Working Pattern: Day or Night Shifts Available

About The Role:

In this role you will help young people become more independent and grow personally through various enjoyable activities within a safe environment. This is a truly rewarding opportunity where you have a fulfilling chance to positively influence the lives of vulnerable children and young people who have experienced trauma, instability and adversity.

As a Senior Residential Support Worker, you will play a vital role in creating a therapeutic, nurturing and structured environment where young people feel understood, supported and cared for within a Ofsted Registered Children's Home in Eastbourne, which is rated "Good".

You will work closely with Team Leaders and management to create a stable, nurturing and structured environment where young people feel safe, understood and supported to achieve positive outcomes.

The home is a specialist residential children's home supporting up to 4 young people aged 13 to 17 (currently supporting one young person) with complex and additional needs, including foetal alcohol syndrome, learning disabilities, ADHD, sensory processing difficulties, visual impairment, developmental delays and communication difficulties.

The role requires individuals who can remain calm, patient and resilient when supporting behaviours that may challenge, including verbal and physical aggression, property damage and self injurious behaviours. You will work closely with colleagues to follow individual care plans, risk assessments and positive behaviour support strategies. Personal care is also an important part of this role, including supporting personal hygiene, bathing, dressing and continence needs where required, while promoting independence, dignity and choice.

We are looking for compassionate, active and emotionally intelligent individuals who can combine warmth and relationship building with professional boundaries, consistency and a genuine commitment to improving a young person's quality of life.

What We Offer:

• Exceptional Hourly Rates, £15.90 - £19.87 Per Hour
• Private Healthcare and 24/7 GP Access with Vitality
• Fully Funded Level 3 and Level 5 Qualifications
• Clear Career Pathways with Higher Salaries
• Excellent Work Life Balance
• £40 per month Gym Membership Contributions / Fitness Classes
• Enhanced Maternity / Paternity / Adoption Packages
• Free Access to Flexible and Unlimited Therapeutic Support
• Birthday Paid Off
• Free or Subsidised Parking
• Enhanced Overtime Rates
• Company Bonus Scheme
• Free Meals on Every Shift including Snacks and Refreshments in Offices
• Blue Light Card Membership Included
• Company Sick Pay Policy (Above Statutory)
• Pension Scheme
• Frequent Company Events

About You:

• Experience working with children and young people
• Previous experience within residential childcare or a similar care setting
• Level 3 Diploma in Residential Childcare (or equivalent)
• Strong safeguarding knowledge and understanding of professional boundaries
• The ability to remain calm, regulated and solution focused under pressure
• Strong communication and interpersonal skills
• A trauma informed and child centred approach to care
• The ability to support and guide less experienced staff
• A commitment to delivering outstanding care and outcomes for young people
• Flexibility to work shifts including evenings, weekends and bank holidays

Key Responsibilities:

As a Senior Residential Support Worker you will:

• Lead practice on shift, supporting the Team Leader to maintain safe and consistent care delivery
• Support and guide Coaches during shifts, promoting accountability and high standards of care
• Ensure care plans, risk assessments and PBS strategies are consistently followed
• Respond appropriately to incidents and escalates concerns in line with safeguarding procedures
• Support young people with emotional regulation, behaviour management and daily routines
• Build trusting, professional and therapeutic relationships with young people
• Act as a key worker, supporting young people to achieve positive outcomes
• Contribute to care planning, reviews and outcome tracking
• Support engagement in education, routines and meaningful activities
• Maintain accurate records, incident reports and regulatory documentation
• Promote trauma informed, child centred and therapeutic care approaches
• Contribute to reflective practice, team meetings and staff development
• Maintain a safe, clean and homely environment within the home
• Administer medication safely in line with training and policy
• Work flexibly across different homes within the service where required

Working Hours & Shift Patterns:

This home operates a 24 hour, 365 day service. You have the choice of working Day Shifts or Night Shifts. The shift patterns are as follows:

Day Shifts

• 1 day on, 2 days off (rolling rota)
• 07:30am - 10:30pm (15 hour shifts)

Waking Night Shifts

• 2 nights on, 2 nights off (rolling rota)
• 10:00pm - 08:00am (10 hour shifts)

Safer Recruitment

All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.

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