Residential Support Worker - Children's Residential Home

SuperHiring; Eastbourne; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Private Healthcare and 24/7 GP Access

Fully Funded Level 3 and Level 5

Career development pathways

Gym membership contributions

Enhanced maternity/paternity/adoption

Flexible and therapy support

Overtime rate enhancements

Company sick pay

Pension scheme

Company events

Job summary

SuperHiring is seeking a Residential Support Worker for a 6-bed Ofsted registered children’s home in Eastbourne. The role involves compassionate, trauma-informed care for children aged 4 to 16 with complex needs, offering Monday–Sunday shifts with day and night options.

Salary is £13.82–£17.29 per hour. Benefits include private healthcare, funded qualifications, career progression, and additional family-friendly and wellbeing perks.

Qualifications

• Experience working with children or young people preferred.
• Genuine passion for supporting vulnerable young people.
• Strong communication and relationship-building skills.
• Emotional resilience and ability to stay calm under pressure.
• Willingness to complete Level 3 Diploma if not held.

Responsibilities

• Provide safe, consistent and therapeutic care to children and young people.
• Support emotional, physical and psychological wellbeing of young people.
• Build positive, professional relationships while maintaining clear boundaries.
• Safeguard and promote welfare in line with legislation and policies.
• Deliver care in line with therapeutic models and individual care plans.
• Support young people to regulate emotions and develop appropriate behaviours.
• Promote independence, life skills and engagement in education and routines.
• Contribute to meaningful activities, trips and experiences for young people.
• Work collaboratively as part of a high performing residential team.
• Maintain accurate records, daily logs and incident reports.
• Contribute to handovers, team meetings and reflective practice.
• Support the maintenance of a safe, clean and homely environment.
• Administer medication in line with training and policy.
• Work flexibly across different homes within the service when required.

Skills

Communication skills

Emotional resilience

Trauma-informed

Professional boundaries

Teamwork

Education

Level 3 Diploma in Residential Childcare

Job description

Residential Support Worker - Children's Residential Home (BBBH309) Eastbourne, England

Salary: GBP13.82 - GBP17.29 per hour

Residential Support Worker - Ofsted Registered Children’s Residential Home

Job Title: Residential Support Worker Pay: £13.82 - £17.29 per hour Location: Eastbourne Working Pattern: Day or Night Shifts Available

In this role you will help young people become more independent and grow personally through various enjoyable activities within a safe environment. This is a truly rewarding opportunity where you have a fulfilling chance to positively influence the lives of vulnerable children and young people who have experienced trauma, instability and adversity. As a Residential Support Worker, you will play a vital role in creating a therapeutic, nurturing and structured environment where young people feel understood, supported and cared for within a Ofsted Registered Children’s Home in Eastbourne, which is rated "Good". The home is a 6 bed children’s residential home supporting children and young people aged 4 to 16 with a range of complex and additional needs, including Autism Spectrum Disorder (ASD), ADHD, epilepsy, dysphagia and challenging behaviours. Some young people may be non-verbal and use communication methods such as PECS, Makaton or AAC devices. Within this home, the children and young people are energetic, playful and love going out on activities, therefore we are looking for compassionate, active and emotionally intelligent individuals who are committed to making a positive difference in the lives of young people.

What We Offer:

• Private Healthcare and 24/7 GP Access with Vitality
• Fully Funded Level 3 and Level 5 Qualifications
• Clear Career Pathways with Higher Salaries
• £40 per month Gym Membership Contributions / Fitness Classes
• Enhanced Maternity / Paternity / Adoption Packages
• Free Access to Flexible and Unlimited Therapeutic Support
• Birthday Paid Off
• Free or Subsidised Parking
• Enhanced Overtime Rates
• Company Bonus Scheme
• Free Meals on Every Shift including Snacks and Refreshments in Offices
• Blue Light Card Membership Included
• Company Sick Pay Policy (Above Statutory)
• Pension Scheme
• Frequent Company Events

About You:

• Experience working with children or young people (preferred)
• A genuine passion for supporting vulnerable young people
• Strong communication and relationship building skills
• Emotional resilience and the ability to remain calm under pressure
• The ability to work within professional boundaries
• A trauma informed and child centred approach
• Level 3 Diploma in Residential Childcare (preferred) or willingness to complete

Key Responsibilities:

As a Residential Support Worker you will:

• Provide safe, consistent and therapeutic care to children and young people
• Support the emotional, physical and psychological wellbeing of young people
• Build positive, professional and consistent relationships while maintaining clear boundaries
• Safeguard and promote welfare in line with legislation, Local Authority guidance and organisational policies
• Deliver care in line with therapeutic models, PBS plans and individual care plans
• Support young people to regulate emotions and develop appropriate behaviours
• Promote independence, life skills and engagement in education and routines
• Contribute to meaningful activities, trips and experiences for young people
• Work collaboratively as part of a high performing residential team
• Maintain accurate records, daily logs and incident reports
• Contribute to handovers, team meetings and reflective practice
• Support the maintenance of a safe, clean and homely environment
• Administer medication in line with training and policy
• Work flexibly across different homes within the service where required

This home operates a 24 hour, 365 day service. You have the choice of working Day Shifts or Night Shifts. The shift patterns are as follows:

Day Shifts

• 1 day on, 2 days off (rolling rota)
• 07:30am – 10:30pm (15 hour shifts)

Waking Night Shifts

• 2 nights on, 2 nights off (rolling rota)
• 10:00pm – 08:00am (10 hour shifts)

Safer Recruitment

All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.